Ready to take your Career to new heights? Soar With Us
Our mission
Making dreams a reality
For over 30 years, Freedom Mortgage has helped millions of Americans achieve their dreams of homeownership and financial betterment. The wellbeing and improvement of our customers’ lives and the communities in which they live fuels our ambition. We’re driven by boundless stamina and an unwavering focus on continuous collaboration, relentlessly seeking the right solutions for every customer and every loan every day.
Work At Freedom
Soar With Us
Here at Freedom, we’re ambitious, restless, and hungry to reach new heights for our customers and for ourselves. We’re deeply committed to caring for the communities in which we work. Focused and determined, we’re wired to help our customers and each other as we continue to achieve incredible results.
Who we are
Dialer Business Analyst
Summary The Business Analyst is responsible for both strategic and tactical planning and execution within the Command Center. The Business Analyst has a high level understanding of applicable business systems, industry and investor requirements and statutes including but not limited to FDCPA, TCPA, CFPB, Fair Len…
Jr Dialer Analyst
Summary The Jr. Dialer Analyst role is responsible for business day to day management of command center operations. This includes daily telephony management, workforce & staffing-level management, data analysis, reporting and software administration. Focus on business process and efficiencies, alongside on-time…
Title Servicing Analyst II - Remote
**THIS POSITION CAN BE WORKED 100% REMOTE The Title Analyst II – Servicing Operations Support is responsible for filing loan policy insurance claims against title issues as recommended by legal counsel or as determined upon examination of title reports. Evaluate and examine property reports and title policies …
Cloud Architect (Disaster Recovery)
The Cloud Architect (Disaster Recovery) is expected to evaluate Business Resiliency technology and processes on an ongoing basis to meet changing industry standards, client needs, and regulations. Responsible for the hands-on management of the IT Disaster Recovery Program components of the IT Business Continuity strategy. &nbs…
Customer Success Spec. II
Position Summary: The Customer Success Specialist II is responsible for assisting Freedom’s customers in the servicing of their mortgage. This includes helping in a call center capacity in one of the following functions: customer service, collections, basic sales, or basic loss mitigation. Answer inbound a…
Top Workplace
Freedom Mortgage has been named a Top Workplace since 2016
Core Values
The heart of all we do
At Freedom, we’re constantly striving to make a difference to millions of people through the hard work and dedication of our incredible teams. Our working culture is supported by 4 key pillars: Relentlessly seek possibility, Take tremendous pride, Feel like family, and Invest in yourself. These fundamental characteristics have helped us fly ahead of the flock for over 30 years and are pivotal to our ongoing success.
Our culture
Our Teams
Sales
Our Loan Advisor teams help customers choose the right financing option for their needs by educating and guiding them every step of the way.
Underwriting
Working within industry and legal guidelines as well as secondary market investor standards, our Underwriting teams examine the accuracy and completeness of loan documents, assess creditworthiness and risk, while working collaboratively with Sales and Operations.
Servicing
Our Servicing teams are responsible for addressing key support issues throughout the life of each mortgage loan: collections, loss mitigation, escrow processes, customer inquiries, and other integral components of customer account management and maintenance.
Corporate
From Human Resources to Marketing, and from Finance to Legal, our integral core departments keep our processes running smoothly.
Graduate Programs
Our various “First Flyers” programs provide the training, mentorship, and networking to have new college graduate participants earning while learning during their first 12-18 months, as they launch into a successful career at Freedom Mortgage.
Information Technology
Our IT teams keep data and technology running throughout the entire organization efficiently and safely. They implement digital transformation and innovation initiatives for our customers and our team members.
Operations
Our Operations teams are essential in the processing of all contracts and applications to ensure loans move through to closing and all customer inquiries are addressed and resolved.
Wholesale & Correspondent
We provide best-in-class service for both Correspondent and Wholesale lending partners, with a focus on innovative products and B2B solutions designed to suit every client and borrower need.
Freedom Fast Track™ program
The Freedom Fast Track™ program is an on-the-job training program for experienced professionals looking to make a career change into the mortgage industry – specifically to become a licensed Loan Advisor.
Diversity
Freedom to be you
At Freedom Mortgage, we nurture and celebrate the uniqueness and ideas powered by the diversity of people, thoughts, and experiences. We are committed to the continual growth of a workforce that is as diverse as the communities we serve. A diverse team keeps us learning, growing, and soaring.
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Graduate Talent
Spread your wings and soar
Our “First Flyers” program is focused on helping new grads transition from the world of academia to the world of work.
From our employees
The continued growth that Freedom Mortgage is experiencing is what really motivates me.
From our employees
It’s important to take time out to recognize team achievements, both big and small.