Sales
Our Loan Advisor teams help customers choose the right financing option for their needs by educating and guiding them every step of the way.
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Our mission
Making dreams a reality
For over 30 years, Freedom Mortgage has helped millions of Americans achieve their dreams of homeownership and financial betterment. The wellbeing and improvement of our customers’ lives and the communities in which they live fuels our ambition. We’re driven by boundless stamina and an unwavering focus on continuous collaboration, relentlessly seeking the right solutions for every customer and every loan every day.
Work At Freedom
Soar With Us
Here at Freedom, we’re ambitious, restless, and hungry to reach new heights for our customers and for ourselves. We’re deeply committed to caring for the communities in which we work. Focused and determined, we’re wired to help our customers and each other as we continue to achieve incredible results.
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Featured jobs
Title Coordinator
Summary The Loan Title Coordinator is responsible for coordinating Title Related Functions needed as part of the Loan Application Process. This position may include but is not limited to analyzing Title Commitments…
HR Business Analyst, Call Center
The Vacancy: Human Resources Business Analyst, Call Center We are looking for an exceptional Business Analyst to join the team at Freedom Mortgage. Your role will be to consistently report and analyze performa…
Call Center - Interview Day
Call Center Customer Advocates/Loan Processors Looking for great processors to join the Freedom family. Must have a proven background in processing and firm grasp of indu…
Customer Care Supervisor
The Customer Care Supervisor is responsible for the oversight and management of customer service/customer care including but not limited to; call center, web services and refinance opportunities. Essential Job Functions: …
WebFOCUS Business Analyst
Summary: The Business Analyst is responsible for developing complex reporting with an understanding of current business processes and metrics as they relate to the mortgage industry. This includes gathering req…
Top Workplace
Freedom Mortgage has been named a Top Workplace since 2016
OUR CORE VALUES
The heart of all we do
At Freedom, we’re constantly striving to make a difference to millions of people through the hard work and dedication of our incredible teams. Our working culture is supported by 4 key pillars: Relentlessly seek possibility, Take tremendous pride, Feel like family, and Invest in yourself. These fundamental characteristics have helped us fly ahead of the flock for over 30 years and are pivotal to our ongoing success.
Our culture
Our Teams
Underwriting
Working within industry and legal guidelines as well as secondary market investor standards, our Underwriting teams examine the accuracy and completeness of loan documents, assess creditworthiness and risk, while working collaboratively with Sales and Operations.
Servicing
Our Servicing teams are responsible for addressing key support issues throughout the life of each mortgage loan: collections, loss mitigation, escrow processes, customer inquiries, and other integral components of customer account management and maintenance.
Corporate
From Human Resources to Marketing, and from Finance to Legal, our integral core departments keep our processes running smoothly and our team members engaged. They also make sure our customers are positioned to receive the best loans and service.
Graduate Programs
Our various “First Flyers” programs provide the training, mentorship, and networking to have new college graduate participants earning while learning during their first 12-18 months, as they launch into a successful career at Freedom Mortgage.
Information Technology
Our IT teams keep data and technology running throughout the entire organization efficiently and safely. They implement digital transformation and innovation initiatives for our customers and our team members.
Operations
Our Operations teams are essential in the processing of all contracts and applications to ensure loans move through to closing and all customer inquiries are addressed and resolved.
Traditional Retail
Our Traditional Retail teams support and manage offices across the nation, providing in-person and online mortgage expertise while fostering relationships with local builders and real estate professionals.
Wholesale & Correspondent
We provide best-in-class service for both Correspondent and Wholesale lending partners, with a focus on innovative products and B2B solutions designed to suit every client and borrower need.
Diversity
Freedom to be you
At Freedom Mortgage, we nurture and celebrate the uniqueness and ideas that are powered by diversity of thoughts, experiences and people. We are committed to continual growth of a workforce that is as diverse as the communities we serve. A diverse flock keeps us learning, growing, and soaring.
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Graduate Talent
Spread your wings and soar
Our “First Flyers” program is focused on helping new grads transition from the world of academia to the world of work.
Learn more about graduates
From our employees
I’m motivated by my team as we grow and win, together.
From our employees
It’s my goal to develop our best asset-our people!