Ready to take your Career to new heights? Soar With Us
Our mission
Making dreams a reality
For over 30 years, Freedom Mortgage has helped millions of Americans achieve their dreams of homeownership and financial betterment. The wellbeing and improvement of our customers’ lives and the communities in which they live fuels our ambition. We’re driven by boundless stamina and an unwavering focus on continuous collaboration, relentlessly seeking the right solutions for every customer and every loan every day.
Work At Freedom
Soar With Us
Here at Freedom, we’re ambitious, restless, and hungry to reach new heights for our customers and for ourselves. We’re deeply committed to caring for the communities in which we work. Focused and determined, we’re wired to help our customers and each other as we continue to achieve incredible results.
Who we are
Customer Success Agent
Customer Success Agent Soar with Us Flying ahead of the flock for over 30 years, we at Freedom Mortgage have taken millions of Americans under our wing and helped them achieve their dreams of financial betterment and home-ownership. This is only possible through our vast knowledge b…
Customer Success Agent
Customer Success Agent Soar with Us Flying ahead of the flock for over 30 years, we at Freedom Mortgage have taken millions of Americans under our wing and helped them achieve their dreams of financial betterment and home-ownership. This is only possible through our vast knowledge b…
Customer Success Agent
Customer Success Agent Soar with Us Flying ahead of the flock for over 30 years, we at Freedom Mortgage have taken millions of Americans under our wing and helped them achieve their dreams of financial betterment and home-ownership. This is only possible through our vast knowledge b…
Campus Recruiter
Summary The Campus Recruiter will source and attract talented early-career candidates to join our First Flyer Training Development Program. Responsibilities: Build and develop influential relationships with key contac…
Business Analyst - Call Center Workforce Management
The Business Analyst will serve as subject matter expert admin in Workforce Management Applications (including all applicable functions and features) including systems such as NICE WFM, Calabrio, or other WFM systems. Essential Job Functions: Project and process owner for WFM system installation …
Top Workplace
Freedom Mortgage has been named a Top Workplace since 2016
Core Values
The heart of all we do
At Freedom, we’re constantly striving to make a difference to millions of people through the hard work and dedication of our incredible teams. Our working culture is supported by 4 key pillars: Relentlessly seek possibility, Take tremendous pride, Feel like family, and Invest in yourself. These fundamental characteristics have helped us fly ahead of the flock for over 30 years and are pivotal to our ongoing success.
Our culture
From our employees
The continued growth that Freedom Mortgage is experiencing is what really motivates me.
From our employees
It’s important to take time out to recognize team achievements, both big and small.
Our Teams
Sales
Our Loan Advisor teams help customers choose the right financing option for their needs by educating and guiding them every step of the way.
Underwriting
Working within industry and legal guidelines as well as secondary market investor standards, our Underwriting teams examine the accuracy and completeness of loan documents, assess creditworthiness and risk, while working collaboratively with Sales and Operations.
Servicing
Our Servicing teams are responsible for addressing key support issues throughout the life of each mortgage loan: collections, loss mitigation, escrow processes, customer inquiries, and other integral components of customer account management and maintenance.
Corporate
From Human Resources to Marketing, and from Finance to Legal, our integral core departments keep our processes running smoothly.
Graduate Programs
Our various “First Flyers” programs provide the training, mentorship, and networking to have new college graduate participants earning while learning during their first 12-18 months, as they launch into a successful career at Freedom Mortgage.
Information Technology
Our IT teams keep data and technology running throughout the entire organization efficiently and safely. They implement digital transformation and innovation initiatives for our customers and our team members.
Operations
Our Operations teams are essential in the processing of all contracts and applications to ensure loans move through to closing and all customer inquiries are addressed and resolved.
Wholesale & Correspondent
We provide best-in-class service for both Correspondent and Wholesale lending partners, with a focus on innovative products and B2B solutions designed to suit every client and borrower need.
Freedom Fast Track™ program
The Freedom Fast Track™ program is an on-the-job training program for experienced professionals looking to make a career change into the mortgage industry – specifically to become a licensed Loan Advisor.
Diversity
Freedom to be you
At Freedom Mortgage, we nurture and celebrate the uniqueness and ideas powered by the diversity of people, thoughts, and experiences. We are committed to the continual growth of a workforce that is as diverse as the communities we serve. A diverse team keeps us learning, growing, and soaring.
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Graduate Talent
Spread your wings and soar
Our “First Flyers” program is focused on helping new grads transition from the world of academia to the world of work.