Sales
Our Loan Advisor teams help customers choose the right financing option for their needs by educating and guiding them every step of the way.
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Our mission
Making dreams a reality
For over 30 years, Freedom Mortgage has helped millions of Americans achieve their dreams of homeownership and financial betterment. The wellbeing and improvement of our customers’ lives and the communities in which they live fuels our ambition. We’re driven by boundless stamina and an unwavering focus on continuous collaboration, relentlessly seeking the right solutions for every customer and every loan every day.
Work At Freedom
Soar With Us
Here at Freedom, we’re ambitious, restless, and hungry to reach new heights for our customers and for ourselves. We’re deeply committed to caring for the communities in which we work. Focused and determined, we’re wired to help our customers and each other as we continue to achieve incredible results.
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Featured jobs
Escalation Specialist
Summary: The Escalation Specialist for the Call Center is responsible for handling escalation calls and emails from internal and external customers. Diagnosing the issue and determining the n…
Mortgage Sales Development Program
The Mortgage Sales Development Program is a combination of both classroom and lives sales training. It is designed to successfully onboard college graduates for an entry-level position and to give them an understanding of the mortgage …
Sales Manager
Non Producing Sales Manager Location: Plano, TX Freedom Mortgage is currently looking for a Non Producing Sales Ma…
Senior Support Specialist - Telephony
Job Summary: Shift - 2:00 p.m. to 11:00 p.m. The Senior Support Specialist-Telephony is responsible for assisting Call Center Management with business-side management and maintenance of th…
Call Center Operations Business Analyst
Summary: The Business Analyst (BA) will provide support for daily tasks and functions related to Call Center Operations. The BA will collect and document business requirements and work with Call Center Operatio…
Top Workplace
Freedom Mortgage has been named a Top Workplace since 2016
OUR CORE VALUES
The heart of all we do
At Freedom, we’re constantly striving to make a difference to millions of people through the hard work and dedication of our incredible teams. Our working culture is supported by 4 key pillars: Relentlessly seek possibility, Take tremendous pride, Feel like family, and Invest in yourself. These fundamental characteristics have helped us fly ahead of the flock for over 30 years and are pivotal to our ongoing success.
Our culture
Our Teams
Underwriting
Working within industry and legal guidelines as well as secondary market investor standards, our Underwriting teams examine the accuracy and completeness of loan documents, assess creditworthiness and risk, while working collaboratively with Sales and Operations.
Servicing
Our Servicing teams are responsible for addressing key support issues throughout the life of each mortgage loan: collections, loss mitigation, escrow processes, customer inquiries, and other integral components of customer account management and maintenance.
Corporate
From Human Resources to Marketing, and from Finance to Legal, our integral core departments keep our processes running smoothly and our team members engaged. They also make sure our customers are positioned to receive the best loans and service.
Graduate Programs
Our various “First Flyers” programs provide the training, mentorship, and networking to have new college graduate participants earning while learning during their first 12-18 months, as they launch into a successful career at Freedom Mortgage.
Information Technology
Our IT teams keep data and technology running throughout the entire organization efficiently and safely. They implement digital transformation and innovation initiatives for our customers and our team members.
Operations
Our Operations teams are essential in the processing of all contracts and applications to ensure loans move through to closing and all customer inquiries are addressed and resolved.
Traditional Retail
Our Traditional Retail teams support and manage offices across the nation, providing in-person and online mortgage expertise while fostering relationships with local builders and real estate professionals.
Wholesale & Correspondent
We provide best-in-class service for both Correspondent and Wholesale lending partners, with a focus on innovative products and B2B solutions designed to suit every client and borrower need.
Diversity
Freedom to be you
At Freedom Mortgage, we nurture and celebrate the uniqueness and ideas that are powered by diversity of thoughts, experiences and people. We are committed to continual growth of a workforce that is as diverse as the communities we serve. A diverse flock keeps us learning, growing, and soaring.
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Graduate Talent
Spread your wings and soar
Our “First Flyers” program is focused on helping new grads transition from the world of academia to the world of work.
Learn more about graduates
From our employees
I’m motivated by my team as we grow and win, together.
From our employees
It’s my goal to develop our best asset-our people!