Focused on providing best-in-class service
Our Operations team plays a key role in the mortgage application process, ensuring loans move through to closing and helping our customers realize their dreams of homeownership.
Show 2 jobs in Operations
how we work
One team, one mission
While we each have our own roles and responsibilities, we subscribe to the philosophy of "one team, one mission" — to help our customers achieve homeownership and financial betterment. Our mortgage processors work in lockstep with Sales and Underwriting, making sure all contracts and applications are processed quickly and accurately, so there are no delays and our customers feel confident about their closing. This approach has helped us close 300K loans resulting in $72 billion in originations in 2020.
WHO WE ARE
Operating like a family
The Operations team embodies the feeling of family in the workplace. We help nurture the growth and success of every member, whether it's pushing each other to reach new heights with friendly team competitions, developing new talent with hands-on training and mentorship, or celebrating individual achievements through rewards and recognition programs. Bring your positive attitude and dedication to exceptional customer service, and we'll welcome you with open arms.
HOW WE SUCCEED
The Freedom Difference
Tools and technology
You'll have the latest tools and technology at your fingertips to help you quickly and efficiently assist Freedom Mortgage customers.
Learn and grow
You'll have access to an experienced leadership team, paid training, career development programs, and more to help you achieve both your personal and professional goals.
Recognizing your success
High Flyer awards, group events, shout outs, contests with prizes and giveaways, and more — we find fun and creative ways to celebrate each team member's success.
From our employees
I chose to join Freedom Mortgage because of the opportunity for growth in my career.
From our employees
I have never worked for a company before with such an awesome corporate culture.
Doc Management Team Lead
Summary Responsible for performing an investor outlined audit on each final document for accuracy and completeness prior to delivery to the investor, custodian or servicer. Responsible for the training of n…
Doc Management Team Lead
Summary Responsible for performing an investor outlined audit on each final document for accuracy and completeness prior to delivery to the investor, custodian or servicer. Responsible for the training of n…
Top Workplace
Freedom Mortgage has been named a Top Workplace since 2016