Sales
Our Loan Advisor teams help customers choose the right financing option for their needs by educating and guiding them every step of the way.
Teamwork makes the dream work
At Freedom, we take pride in our vast knowledge base and broad capabilities. The input of colleagues is sought and valued, their skills developed, and their talents treasured - all in the name of incredible collaborative results.
Our Teams
Underwriting
Working within industry and legal guidelines as well as secondary market investor standards, our Underwriting teams examine the accuracy and completeness of loan documents, assess creditworthiness and risk, while working collaboratively with Sales and Operations.
Servicing
Our Servicing teams are responsible for addressing key support issues throughout the life of each mortgage loan: collections, loss mitigation, escrow processes, customer inquiries, and other integral components of customer account management and maintenance.
Corporate
From Human Resources to Marketing, and from Finance to Legal, our integral core departments keep our processes running smoothly and our team members engaged. They also make sure our customers are positioned to receive the best loans and service.
Graduate Programs
Our various “First Flyers” programs provide the training, mentorship, and networking to have new college graduate participants earning while learning during their first 12-18 months, as they launch into a successful career at Freedom Mortgage.
Information Technology
Our IT teams keep data and technology running throughout the entire organization efficiently and safely. They implement digital transformation and innovation initiatives for our customers and our team members.
Operations
Our Operations teams are essential in the processing of all contracts and applications to ensure loans move through to closing and all customer inquiries are addressed and resolved.
Traditional Retail
Our Traditional Retail teams support and manage offices across the nation, providing in-person and online mortgage expertise while fostering relationships with local builders and real estate professionals.
Wholesale & Correspondent
We provide best-in-class service for both Correspondent and Wholesale lending partners, with a focus on innovative products and B2B solutions designed to suit every client and borrower need.