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Meet Monica

“I chose to join Freedom Mortgage because of the opportunity for growth in my career.”

If you ask Monica to describe what sets Freedom apart from other places she’s worked, she would tell you it starts with the culture.

“Freedom’s culture is one that gives me a sense of pride to work here. It’s a place where I receive support from the teams that I manage and the different departments I interact with daily.”

Monica makes sure to always provide positive feedback to her team – a tactic that keeps them driven to perform at their best and continue to soar higher. This inspires her to reach new heights of success at Freedom, too. She has quickly proven to be a dedicated and committed leader to both her Freedom Mortgage team and our clients. Her many duties include managing and supporting the Operations staff, helping onboard new hires, and serving as a point person for customer service questions.

When she’s not hard at work, she’s busy listening to music or cooking meals for friends and family – although she prefers to leave the baking to someone else.

Portrait of a young businesswoman using a laptop at her desk in a modern office

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Our Operations teams are essential in the processing of all contracts and applications to ensure loans move through to closing and all customer inquiries are addressed and resolved.

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