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“I genuinely enjoy helping people. ”

Annie enjoys of the challenges of her role, from analyzing new products to building and maintaining training tools such as guides and procedural videos. What she likes most, however, is taking others under her wing by teaching them about Freedom Mortgage and the industry. After Freedom recently acquired a new organization, she worked together with her team to facilitate an easy and successful transition for the new members coming aboard. It’s something she’s very proud of.

“When they have that moment where they understand what I am teaching them and it just clicks, and that is a great feeling.”

Annie enjoys of the challenges of her role, from analyzing new products to building and maintaining training tools such as guides and procedural videos. What she likes most, however, is taking others under her wing by teaching them about Freedom Mortgage and the industry. After Freedom recently acquired a new organization, she worked together with her team to facilitate an easy and successful transition for the new members coming aboard. It’s a moment she’s very proud of.

She would also tell you that the toughest part about her and her team’s job is feeling that there isn’t enough time in the day to accomplish everything they want to achieve. But Annie keeps everyone motivated by letting them know they are doing a great job on a regular basis. She also makes it a point to always be supportive and welcoming when her team members come to her for help.

“Being in this fast-paced environment can sometimes be overwhelming. I feel it’s important to know you can go to somebody when you need help and they won’t make you feel as if you are bothering or interrupting them. I always try to approach them with a calm, patient demeanor and a smile on my face.”

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Our Traditional Retail teams support and manage offices across the nation, providing in-person and online mortgage expertise while fostering relationships with local builders and real estate professionals.

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