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Servicing Roles

Join one of the fastest-growing mortgage loan servicing teams in the nation! Freedom's Customer Service team and customer service specialists play an integral role in creating the best experiences for our customers while protecting homeownership.

Showing 1 to 4 of 4 matching jobs

Supervisor, Assumptions - Remote

  • Fishers, IN
  • Servicing

Summary This supervisor position plans, directs, supervises and evaluates work flow through the assumption process. This position will also supervise the military deferment, recast, and HHF processes, coordinates work activities to achieve the volume expected to meet operational requirements, provides process specifi…

Supervisor, HAF Outreach

  • Fishers, IN
  • Servicing

Summary The HAF Outreach Supervisor will be responsible, directly or through staff, for protecting the assets of the company in bankruptcies, repossessions and other legal proceedings.  This position plans, directs, supervises and evaluates work flow for the HAF Outreach department, coordinates work activities t…

Mortgage Loan Processor (Assumption) - Loss Mitigation

  • Fishers, IN
  • Servicing

Summary The Assumption/Loss Mitigation Loan Processor will underwrite for loss mitigation options - all workout types on all loan types. It will be necessary for the processor to have experience in Full Doc Conventional, VA and FHA loan processing. Other duties may be assigned. This positions req…

Customer Success Agent

  • Jacksonville, FL
  • Servicing

Customer Success Agent Soar with Us Flying ahead of the flock for over 30 years, we at Freedom Mortgage have taken millions of Americans under our wing and helped them achieve their dreams of financial betterment and home-ownership. This is only possible through our vast knowledge b…

The Freedom Difference

Soar at Freedom in your Servicing Career

Being a member of the Mortgage Loan Servicing team for one of the largest Mortgage Loan Servicers in the nation, is not only about solving customer issues or account management and maintenance — it's about making a difference in the lives of homeowners.  Our Servicing teams are responsible for addressing key support issues throughout the life of each mortgage loan: collections, loss mitigation, escrow processes, customer inquiries, loan servicing, and other integral components of customer account management.

We are committed to upholding our "customer for life" mission. That's why our customer service specialists offer reassurance as well as practical solutions. Customer service jobs are critical at Freedom in helping foster homeownership and financial betterment for customers across America. Our relentless focus on teamwork and effective management has earned us recognition for our outstanding performance by receiving a Fannie Mae STAR award several years running.

Think Outside The Box

Fly Higher

Service is our name, and peace of mind is our game. We are always there for our customers, from answering everyday questions to offering disaster assistance or forbearance planning options.

Technology 2

Soar and Grow

You'll learn and grow in your role under the guidance of experienced leaders who offer a wealth of industry expertise.

Training 2

Committed to Excellence

Our work is defined by our relentless pursuit of service excellence in order to uphold our "customer for life" mantra.