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Test Script Analyst

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Description

**THIS POSITION CAN SIT REMOTELY**

This position will perform assigned functions within the Servicing Governance and Control team in a timely and accurate manner.   The primary role, of the Business Analyst, is to execute the development of test scripts/plans, on the end-to-end processes within Servicing Operations.  Additionally, the test developer will create test and population criteria.   

Essential Job Functions:

  • Document requirements for testing criteria/strategy as the initial start of Business Process Testing
  • Ensure business processes comply with legal requirements
  • Collaborate with Lines of Business to identify applicable data fields or logic to ensure test script/plan aligns with actual processes
  • Ensure test scripts/plans remain up to date on any process, legal or client guidelines 
  • Collaborate with Business Analyst to develop population reports
  • Assist in building data analytics/ building dashboards
  • Assist in identifying root cause scenarios and possible corrective actions
  • Track Operational Issues, Internal Audit and External Audit findings and determine testing protocols
  • Work closely with other test developers to design, and implement testing strategy and test plans, maintaining detailed documentation
  • Analyze test results, reporting testing observations, including documenting fails
  • Create detailed, comprehensive and well-structured test scripts/plans
  • Estimate, prioritize, plan and coordinate testing activities.
  • Design, develop and execute automation scripts, when or where applicable
  • Identify, record, document thoroughly and track defects
  • Monitor correcting any defect process results
  • Track quality assurance metrics, like defect densities and open defect counts.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education and/or Experience:
Bachelor’s Degree from a Four (4) year College or University; or six (6) to eight (8) years related experience and/or training; or equivalent combination of education and experience.

  • Must demonstrate ability to multi-task in a fast-paced environment
  • Must have experience in test script development and execution
  • Must demonstrate knowledge in various test plan strategies  
  • Sufficient statistical and mathematical skills
  • Must be confident and reliable
  • Should be consistent and display a high level of accuracy
  • Mortgage Servicing experience
  • Fiserv experience      
  • Should be experienced in SQL, MS Excel, Adobe and statistical sampling


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