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Talent Management Program Manager

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The Program Manager reports directly to the Senior Program Manager.

This individual will assist with and manage key business initiatives that will include prioritization and alignment of business needs, resource scheduling, communication to associates and executive leadership. The ideal candidate will have a proven track record of managing multiple high level projects from start to finish.

Essential Job Functions:

  • Guide associates through a structured career development program
  • Create and maintain strong relationships with associates, internal management, and other outside parties critical to the program’s success.
  • Helps direct the program throughout the life cycle, aligning project resources to achieve goals and ensuring established timelines are met.
  • Develops, analyzes and manages program plans and appropriate program management documentation.
  • Tracking project deliverables through reporting and analysis.
  • Create value by improving overall individual and team performance to attain maximum production output.
  • Recommend organizational and process modifications as well as infrastructure enhancements

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Demonstrated project management and managerial skills required.
  • Proven track record of completing projects to specifications while dealing with challenges such as cross-team dependencies, changing schedules and constantly evolving requirements.
  • Excellent professional development skills such as oral and written communications, teamwork and collaboration, work planning, and estimating.
  • Highly organized, self-motivated, customer oriented and able to work independently as well as within a team and with internal business partners.
  • Possesses exceptional strategic thinking, planning and relationship skills.
  • Solid change management, negotiation and facilitation skills.
  • Possesses strong organizational and time management skills.

Education and/or Experience:

  • B.S. or B.A. is required 
  • 2 (two) - 5 (five) years of management experience. 
  • Previous experience in managing a training program preferred.
  • Previous experience in Mortgage Banking and/or financial associated lines of business is highly preferred.

  Language Skills:

Ability to read and comprehend instructions, correspondence, memos, and work place policies. Ability to analyze, interpret general business periodicals, professional journals, procedures and governmental regulations. Ability to write professional correspondences. Ability to write routine business reports. Ability to speak effectively with other employees and/or customers. Ability to present formal information in one-on-one and small group situations to customers and employees. Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the general public.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Reasoning Ability:

Certificates, Licenses, Registrations:

None required

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employer’s Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.