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Supervisor, Foreclosure

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Description

Summary
Supervising and coordinating activities of workers engaged in handling foreclosure files.

Essential Job Functions: 
  • Carrying out management responsibilities in accordance with the company’s policies, applicable laws and the companies overall Guiding Philosophy
  • Managing the day-to-day operations of the foreclosure department.
  • Acting as a coach to the foreclosure department and motivating the group to achieve the desired results.
  • Performing hands-on training of all new hires in their charge.
  • Conducting periodic desk reviews and completing annual performance reviews.
  • Organizing workloads according to quantity of foreclosure files.
  • Assigning workloads to the foreclosure personnel for processing.
  • Writing letters or approving letters for use in the foreclosure department.
  • Assisting subordinates with foreclosure activities in difficult cases.
  • Examining work for exactness, neatness and conformance to policies and procedures.
  • Studying and standardizing procedures to improve efficiency of subordinates.
  • Monitoring foreclosure attorneys and their quality of service. Supervising and coordinating activities of clerical support staff.
  • Directly supervising employees in the foreclosure department.
  • Carrying out supervisory responsibilities in accordance with the company’s policies and applicable laws.
  • Interviewing and hiring new employees.
  • Rewarding and disciplining employees in accordance with the company’s policies and applicable laws.
  • Addressing complaints and resolving problems in accordance with the company’s policies and applicable laws.
  • Exhibiting a working knowledge of Microsoft Outlook/Word, Excel, Fiserv, Tempo and Business Objects. 

Other Related Duties:
Performs other related duties as assigned.

Supervisory Responsibilities:
Directly supervises approximately seven employees in the Foreclosure Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and/or Experience:
Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

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