Supervisor, Foreclosure

Description

Summary
Supervising and coordinating activities of workers engaged in handling foreclosure files.

Essential Job Functions: 

• Carrying out management responsibilities in accordance with the company’s policies, applicable laws and the companies overall Guiding Philosophy
• Managing the day-to-day operations of the foreclosure department.
• Acting as a coach to the foreclosure department and motivating the group to achieve the desired results.
• Performing hands-on training of all new hires in their charge.
• Conducting periodic desk reviews and completing annual performance reviews.
• Organizing workloads according to quantity of foreclosure files.
• Assigning workloads to the foreclosure personnel for processing.
• Writing letters or approving letters for use in the foreclosure department.
• Assisting subordinates with foreclosure activities in difficult cases.
• Examining work for exactness, neatness and conformance to policies and procedures.
• Studying and standardizing procedures to improve efficiency of subordinates.
• Monitoring foreclosure attorneys and their quality of service. Supervising and coordinating activities of clerical support staff.
• Directly supervising employees in the foreclosure department.
• Carrying out supervisory responsibilities in accordance with the company’s policies and applicable laws.
• Interviewing and hiring new employees.
• Rewarding and disciplining employees in accordance with the company’s policies and applicable laws.
• Addressing complaints and resolving problems in accordance with the company’s policies and applicable laws.
• Exhibiting a working knowledge of Microsoft Outlook/Word, Excel, Fiserv, Tempo and Business Objects. 

Other Related Duties:
Performs other related duties as assigned.

Supervisory Responsibilities:
Directly supervises approximately seven employees in the Foreclosure Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and/or Experience:
Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

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