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Sr VA / USDA Claims Specialist - Remote

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Description

**THIS POSITION CAN BE WORKED 100% REMOTE

The VA/USDA Claim Processing Specialist is responsible for the Quality Control Review of all VA/USDA Basic expense claims and all non-conveyance claims including Third Party claims, max guaranty claims, Compromise Sales and Refunding claims  in accordance with investor/insurer guidelines.  It is essential these functions are handled as timely as possible within established requirements to minimize all associated losses.   Please enter Job Description

Quality Control Audit all VA/USDA Basic expense claims prior to the claim being filed with VA

Quality Control Audit all non -conveyance claims including third party claims, max guaranty claims, Compromise Sale claims and Refunding claims prior to the claim being filed with VA/USDA

Ensure Manager is kept informed of all trends and issues including, but not limited to VA/USDA claim errors, and claim denials

Plan and schedule work so that it can be performed effectively and efficiently to reduce costs where possible by improving methods and processes

Complies timely and accurately with instructions provided by Manager.  If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date.


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Education and/or Experience:

Bachelor’s Degree (B.A.) from a four-year College or University preferred; or two+ years related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

None required

Customer Service Relationships:

Assesses and diffuses problem situations and requires influencing others to reach consensus. Requires tact and diplomacy to handle difficult customer relationships. Explores alternatives and creative solutions to meeting the needs of customers.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employer’s Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.