The Sr. Employee Relations Specialist is responsible for assisting in the coordination of the Employee Relations programs and functions. These functions include responsibility for recommending program goals and objectives, policies, and procedures, and courses of action and training. The incumbent is responsible for managing the employee relations activities according to established guidelines and sound administrative practices.
Essential Job Functions:
- Assists in supporting the employee relations function for the department. Assists in planning, developing and implementing new and revised employee relations programs, policies, practices, procedures and best practices. Provides support in the administration of employee relations matters and related policies and procedures to ensure regulatory compliance.
- Monitors the effectiveness of existing employee relations programs, policies, practices and procedures, evaluates and/or recommends changes which enhance the effectiveness and efficiency of operations and services.
- Assists in the development, documentation and maintenance of compliance process and procedures to enhance and streamline processes and ensure compliance with related regulatory requirements.
- Supervises and provides support/guidance for employee relations activities to include, but not limited to, employee counseling and coaching, complaint investigations, unlawful discrimination or harassment charges, reviewing and/or recommending corrective/disciplinary action, EEOC charges, assessing reduction activity/RIFs and unemployment hearings.
- Speaking with individual contributors and leaders of various levels, face to face, via email, phone, etc.
- Investigates problems, such as: working conditions, disciplinary actions, and employee and applicant appeals and grievances. Documents and provides guidance and recommendations for problem resolution to departmental officials and individuals.
- Implements and provides guidance to management/staff in their administration, and ensures programs and administration are consistent with departmental objectives and attentive to related policies and regulations.
- Provides consultation, support and training to all levels of management and Human Resources Business Partners on employee relations policies, practices, procedures and related decisions.
- Acts as a resource to ensure fair and consistent interpretation, implementation, communication and administration of related program, policies and initiatives.
- Provides support in developing and establishing in-service employee training as well as recommends trainings in an effort to upgrade managerial, technical, and support-level productivity.
- Works with Human Resources staff and departmental leadership to assist in ensuring HR policies and procedures are appropriately aligned with departmental goals, objectives and culture, and attentive to federal, state and local laws and the State Personnel Board Rules and Regulations.
- Tracks/logs employee relations and corrective action activities; compiles/analyzes/reports/presents data and findings; identifies trends and recommends and/or implements corrective action
- Keeps apprised of federal, state and local employment laws and regulations in order to ensure departmental compliance.
- Prepares and presents required and special reports and presentations.
- Maintain employer-employee relationships that contribute to satisfactory productivity, motivation, and morale.
- Ability to work independently.
- May need to travel up to 20%.
- May need to have a physical presence in the office.
Supervisory Responsibilities: This job may have supervisory responsibilities.
Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Education and/or Experience: Bachelor's degree (B.A.) from four-year College or University preferably in Human Resource Management or related field. Five + years HR-related experience is required. Must have in-depth understanding of CA employment and labor laws.
Language Skills: Ability to read and comprehend instructions, correspondence, memos, and work-place policies. Ability to analyze, interpret general business periodicals, professional journals, procedures and governmental regulations. Ability to write professional correspondences. Ability to write routine business reports. Ability to speak effectively with other employees and/or customers. Ability to present formal information in one-on-one and small group situations to customers and employees. Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the general public.
Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability: Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.
Certificates, Licenses, Registrations: Certified in one of the following is preferred: Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP).
Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Career development and advancement
Working at Freedom, you have the chance to invest in yourself. From on-the-job training to advancement opportunities, and from tuition assistance to our annual internal leadership conference, we’re focused on upskilling, achieving, and celebrating.Learn More
We run huge company-sponsored donation events and contests, as well as offer paid volunteer time so you can commit your support to the causes which you care about most.Learn More
Holidays and paid time off
We offer ample paid time off including multiple paid holidays — because your downtime and well-being are just as important to us as your time in work mode.Learn More
Our salaries are competitive — rewarding your experiences, contributions, and hard work. We also have a 401K plan which provides a matching contribution.Learn More
We offer several medical benefits plans and options to choose from including dental, vision, disability and life insurance, dependent care and flexible spending.Learn More
Pets are part of the family too! We offer comprehensive vet insurance to make sure your cats are cared for, your pups are prioritized, and your lizards looked-after.Learn More
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