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Sr Analyst, Invoicing Quality Control

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The Sr Invoicing Quality Control Analyst will report to the Director of Default Invoicing/Property Preservation and work closely with operational departments and default vendors. The primary responsibility is ensuring state and federal regulations, agency guidance, policy, and procedures are followed, compiling monthly vendor quality scores for scorecards, as well as responding to internal and external audits. Is expected to demonstrate knowledge of the default servicing industry and assist with planning and performing audits to facilitate Freedom Mortgage Corporation Servicing compliance with federal laws, corporate standards, and generally accepted quality control principles. The position routinely interacts with various business units within Default Servicing, Internal Audit Department, Change Management and outside vendors.
  • HS Diploma or GED required
  • 3-5 years of mortgage default and/or mortgage invoicing experience required
  • Compiles monthly invoicing audit scorecards and performs quality audits for outsource vendors
  • Ensures vendors are submitting invoices withing Investor/Insurer guidelines
  • Makes recommendations to invoicing system programming
  • Managing internal and external audit requests
  • Provides detailed audit results to management team in Default Servicing
  • Assist with creation or modifying departmental control reports
  • Examines documentation and processes to ensure control points are executed in adherence to regulatory and agency guidance, policies and procedures
  • Identify issues in data quality, sourcing, or documentation by reviewing existing data and processes
  • Works to address all regulatory changes with the business
  • Maintain regular and punctual attendance. Comply with all company policies and procedures.