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Portrait of a young businessman working at his desk in a modern officePortrait of a young businessman working at his desk in a modern office

Senior Scrum Master / Agile Transformation Coach

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Freedom Mortgage is seeking an enthusiastic and driven IT professional to join the Information Management (IM) team in the role of Senior Scrum Master / Agile Transformation Coach.  As a Senior Scrum Master, you will educate and support teams in agile practices and principles.  Through strong facilitation methods, you’ll lead planning and refining exercises as well as daily team syncs.  You’ll play a key role in tracking sprint goals and communicating metrics while empowering team members to self-organize and perform at the highest level.  You’ll coach and mentor other Scrum Masters through their facilitation of Scrum while contributing to the growth of Agile within each team.

Your leadership in the implementation of Agile will set standards and guiding principles within the Scrum teams you support as well as throughout supporting practices.  As you lead other Scrum Masters and teams in their understanding and adoption of Scrum, you will have an opportunity to provide feedback to the Freedom management team through retrospectives, hands-on collaborative sessions, and other approaches you may discover.

Key Objectives

Objective #1 : You will own the facilitation and implementation of the Agile process as envisioned through Freedom and the Agile community.

  • Coach fellow Scrum Masters and scrum teams through the practice of Scrum across the IM team
  • Provide updates to the organization as new Agile trends and approaches emerge
  • Facilitate agile ceremonies throughout your team’s iterations
  • Lead through example, mentorship and coaching IM in its continued understanding and execution of Scrum Agile
  • Build a trusted “safe environment”, which allows team members to openly voice concerns without fear of retaliation

Objective #2 : You will track, report and enforce accountability around the development of varying types and levels of functionality.

  • Coach fellow Scrum Masters on the management of sprint backlogs
  • Promote shared team accountability across all commitments
  • Coach teams on swarms and other approaches at overcoming obstacles
  • Promote and facilitate a team attitude focused on getting work done
  • Support and educate the Product Owner in the messaging of the team’s vision and the maintenance of the team backlog

Objective #3 : You will advocate for team members to facilitate escalations and remove impediments.

  • Educate and empower team members in the process of assessing complexity through the process of story-point-sizing
  • Develop approaches for team members to escalate blockers and push back as needed
  • Develop methods to effectively tracking risks and train team members accordingly
  • Quickly identify accountable stakeholders, “the right person”, and facilitate a path towards a resolution
  • Facilitate interactions between data operations and the ETL and BI team members, especially when motivations conflict

Objective #4 : You will promote positive team dynamics and good communication.

  • Educate and coach teams in the practice of self-organization
  • Guide teams through the stages of group development
  • Identify, address and promote healthy conflict-resolution approaches
  • As a servant-leader to the team, you will empower all members in the execution of their jobs through leadership-by-example

Requirements / Qualifications

  • Scrum Master Certification Required
  • 5 years experience completing efforts and / or leading efforts in the Scrum Agile methodology
  • Proven experience in managing a Scrum team
  • Effective manager, collaborator and servant leader
  • Strong interpersonal and communication skills
  • Bachelor of Science in Computer Science, Information Technology, Software Engineering, or appropriate combination of education and experience in essential duties and responsibilities
  • Experience working with JIRA and Confluence