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Portrait of a young businessman working at his desk in a modern officePortrait of a young businessman working at his desk in a modern office

Senior Project Manager

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The Business Innovation Group (BIG) within Freedom Mortgage was created to disrupt the mortgage industry and help people discover mortgages with fun, freedom, and ease. Our vision is to create a digitally connected experience around a consumer lifestyle platform that will fundamentally transform how the mortgage business engages with the customer. 

BIG is looking for an experienced, hands-on and highly disciplined Project Manager. The ideal candidate should have experience with SaaS platform environments in the financial services arena, agile methodologies, and large-scale deployments. He/ she must have strong project management experience to manage complex projects from concept stage and development to implementation and scaling in a high transaction volume environment.  The ability to communicate and gain approvals from key stakeholders is critical.


Essential Job Functions:

  • Develop and implement a complete project plan to satisfy agreed customer business requirements.
  • Lead assigned projects within the organization through the project lifecycle, including analysis, specification, design, development and deployment.
  • Translate project requirements into project objectives and tasks and develop detailed project schedules, project estimates, and resource plans to ensure the optimization of resources and achievement of project objectives.
  • Manage multiple projects simultaneously with several stakeholder groups.
  • Deliver business value though on-time and on-budget delivery of results that exceed customer expectations.
  • Identify, track, and proactively apprise management of issues and risks effecting project status, and offer compensating solutions.
  • Build and execute effective project communication plans to ensure stakeholders, team members and impacted parties are appropriately apprised of the project goals, expectations, status and delivery.
  • Lead or collaborate with matrixed teams comprised of IT and business, as well as internal and external resources including third party vendors, to ensure successful project delivery.

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Education and/or Experience:

  • Bachelors Degree from a Four (4) year College or University; or six (6) to eight (8) years related experience and/or training; or equivalent combination of education and experience.
  • PMI-PMP Certification or equivalent experience is required.
  • Experience in successfully managing large-scale, multi-million $ projects under aggressive timelines.
  • 7 - 10 years of Project Management experience working in varied IT environments, preferably focused on systems integration and implementation, network or telecommunications management, or security.
  • Prior experience in Financial Services technologies a plus; Mortgage industry experience a significant plus.
  • 4 - 6 years working in agile (Scrum) environment.
  • Exhibits strong business knowledge and analytical problem solving skills.
  • Strong verbal and written communication skills.
  • Ability to manage multiple tasks and a high volume workload with a strong sense of urgency and results-orientation.
  • Must have unquestionable business and personal integrity and ethical standards.

Language Skills:

Ability to read and interpret documents such as policy and procedure manuals, safety rules, operating and maintenance instructions. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Reasoning Ability:

Ability to solve practical problems and solve a variety of concrete variables in situations where only limited standardizations exists. Ability to intemperate a variety of instructions furnished in written, oral, diagram, or schedule form.

Customer Service Relationships:

Assesses and diffuses problem situations and requires influencing others to reach consensus. Requires tact and diplomacy to handle difficult customer relationships. Explores alternatives and creative solutions to meeting the needs of customers.

Work Complexity:

Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents.

Work Environment:

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.

Employer’s Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.