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Senior Analyst Servicer Oversight

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The Senior Servicer Oversight Analyst is responsible for monitoring all subservicing  relationships. This position must understand the risks associated with subservicing relationships and maintain effective oversight and control over the subservicer. Where material concerns regarding the subservicer's performance arise, immediately report those concerns to the appropriate parties, including senior management, compliance or legal counsel.  This position also manages critical relationships and testing programs with outside servicers performing backup servicing on Freedom’s Fannie Mae, Freddie Mac and GNMA MSR portfolios.

Subject the performance of vendors to ongoing monitoring and periodic assessments including execution of subservicer oversight Plan.
Ensures that the subservicer is compliant with established policies and procedures along with all investor and regulatory requirements including those of HUD, VA, Ginnie Mae, Fannie Mae, Freddie Mac, FHFA and CFPB
Identifies areas of operating deficiency, errors and omissions or unfavorable patterns and trends which represent risk to the organization.
Reviews metrics to identify unfavorable patterns and trends
Performs periodic audits of a random sample of loan records (or other records as applicable).
Responsible for creating, administering and concluding any vendor performance improvement plans.
Manages vendor contracts and changes as needed with internal and external senior management teams

Maintain regular and punctual attendance. Comply with all company policies and procedures.


Bachelor's degree plus 8 years experience prefered or additional experience in lieu of degree; HS/GED required

Emphasis on vendor management, contract management and default servicing required.