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Property Preservation Specialist I

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Soar With Us
Flying ahead of the flock for over 30 years, we at Freedom Mortgage have taken millions of Americans under our wing and helped them achieve their dreams of financial betterment and homeownership. This is only possible through our vast knowledge base and broad capabilities, and it’s demonstrated by our winning trajectory.

If you are…

  • A team player . You thrive in a fast-paced team environment and are positive, collaborative, respectful, optimistic, and capable of driving long-term operational sustainability.
  • A stellar communicator. You listen, understand, and engage with colleagues, customers, and other agencies with confidence and expertise.
  • Precise. You have eagle-eyed accuracy, are confident with numbers, have to the ability to go through documents, and analyze details to gain a complete picture of circumstances.
  • Tech savvy. You know your way around a computer and can pick up new programs in a snap, utilizing organizational tools to support your efficiency and performance.
  • Timely. You never miss a deadline and your work is always completed within established requirements to minimize all associated losses.
  • Knowledgeable in your field. You understand and can adhere to Claims Processing procedures in compliance with Freedom.

… then you belong in the Freedom family.
The Opportunity: Property Preservation Specialist  

We’re looking for a highly motivated Property Preservation Specialist to join our Freedom family. Our ideal Property Preservation Specialist will possess strong analytical, problem-solving, and organizational skills. You’ll be responsible for reviewing Preservation Vendor reports, filing hazard claims on damaged properties, and coordinating preservation efforts. You’ll also adhere to local ordinances by registering properties at the appointed time in an exciting and ever-changing environment.

What does the job look like?

As a Property Preservation Specialist, your daily duties may include... 

  • Ordering and managing property inspections and preservation needs for properties serviced by Freedom Mortgage.
  • Ordering and reviewing bids for property preservation work and property securing.
  • Monitoring vacant property, damaged property, and bad address reports, as well as managing Vacant Property Registrations and the deregistration process.
  • Ensuring all preservation requirements are met as outlined by each investor.
  • Working with the Foreclosure department, HUD contractors, and Preservation Vendor to place properties into the proper conveyance condition as outlined by HUD.
  • Filing claims to repair damaged properties.
  • Collaborating with local code enforcement officers to remediate any property violations.
  • Conducting vendor scorecard audits.
  • Ensuring compliance from regulatory agencies, CFPB, GSE’s, investors and insurers for Default Services functional work groups.
  • Ensuring department SLAs are met.
  • Delegating new case assignments, case resolutions, and timely reimbursements for services rendered to vendors.
  • Reviewing account histories and putting together a chronological history of preservation efforts.

Education & Requirements

  • High School Diploma or GED required
  • 1-3 years of Mortgage Default Servicing Claims experience OR equivalent combination of education and experience required
  • Advanced knowledge of FHA, VA, Conventional, FHLMC, FNMA and private investor guidelines regarding Mortgage Default Servicing guidelines required
  • Knowledge of Mortgage Bankruptcy, Property Preservation, Foreclosure, or REO servicing required
  • Experience using Fiserv required
  • Conflict resolution, Negotiation and Process improvement skills required
  • Previous Vendor Management/Support experience required
  • Experience with Excel, Word, Adobe Professional, and Outlook required

If you invest your drive and commitment with us, you’ll realize an incredible return, in a diverse environment where all staff can grow and flourish. With excellent training and development opportunities available at all levels, a great benefits package, and a talented working family all around you, with Freedom, you’ll enjoy a rewarding, challenging, and exciting career where you can reach incredible new heights.
Soar With Us.