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Payment Processor II, Cash Management

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The Payment Processor is responsible for accurately and timely processing of customer mortgage payments to the servicing system daily. This position will work collaboratively with business units to ensure company guidelines and processes are met.

Essential Job Functions:

  • All functions of the Payment Processor I applies
  • Handles escalated/complicated issues
  • Assumes additional daily responsibilities with increased production
  • Is able to manage and work through daily tasks with little direction from management
    • Posts all payments accurately, either manually or electronically to the servicing system
    • Posts all payoffs accurately to the servicing system
    • Reconciles posted items
    • Disburses checks
    • Reconciles disbursement of checks
    • Opens mail
    • Contacts attorney, title agents and borrower's for short payoffs
    • Sets up and maintains ACH accounts
    • Works pending and exception items
    • Maintains reversal of posting transactions IE> NSF and reversals
    • Scans mortgage payments into the servicing system and depository bank


Other Related Duties:

Performs other related duties as assigned.


To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.


Education and/or Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.