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Mortgage Jr Business Analyst - Credit Bureau

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The Jr. Business Analyst is responsible for working Bureau disputes and periodically various assigned reports in accordance with established procedures as assigned.  Candidates will analyze data and determine the course of action to take in resolving disputes/exceptions.  The Jr. Business Analyst works with various departments to resolve exceptions or respond to requests from internal and external entities.   


Essential Job Functions:

  • Work Credit Bureau disputes daily
  • Work project assignments as assigned performing document reviews and updating the servicing system.
  • Testing enhancements and fixes as needed for Loanserv updates.
  • Work with credit reporting agencies to help resolve exceptions, disputes, escalations   
  • Format, message, and scrub data as necessary to present to LOBs or CBR Manager
  • Other duties as assigned

Required Skills:
  • Microsoft Excel, Access, Word, and Outlook
  • Ability to create and maintain servicing system
  • Ability to Multitask in a fast-paced environment
  • 2 - 3 years mortgage experience, Default Servicing a plus
  • Sagent, LoanServ experience, a plus
  • Extremely organized and detail oriented
  • Problem resolution

Other Related Duties: Performs other related duties as assigned.

Supervisory Responsibilities: This position has no supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Seeking a detailed, focused individual to preform research and perform corrections to data as needed.  Ability to communicate with vendors and external contacts clearly and completely.