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Manager of Internal Communications

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The Manager of Internal Communications supports the Vice President of Internal Communications and participates in multiple facets of the organization. The role would help the business in the creation, management and deployment of company communications ranging from events, compliance, security, facilities, leadership announcements as well as engagement activities and programs across multiple platforms.

Must have exceptional communications and writing skills, think strategically and creatively with a meticulous attention to detail, working well under pressure and meeting deadlines. 

Essential Job Functions may include:

  • Manage internal communications and message deployment for the organization.
  • Work with key internal role-players to execute company communications on an array of topics in line with the company’s strategy and support of various brand initiatives.
  • Produce high-quality, action-driven, error-free copy
  • Support and evaluate results of communication campaigns with the team, working closely with IT on analytics for email and intranet communications as well as intranet-based reward program, and SharePoint-driven rewards and Suggestion Box.  
  • Devises, designs, and edits communication for items such as memos, emails, fundraisers, contests, brochures, newsletters, and other internal publications.
  • Oversight of communications schedule and email traffic.
  • Manage Employee Reward and Recognition programs and communications. 


Other Related Duties:

Performs other related duties as assigned.


Supervisory Responsibilities:

This position has no supervisory responsibilities.

  Education and/or Experience:

  • Bachelor's degree (B.A) from four-year College or University
  • Majors in English, Marketing, Journalism, Public Relations, HR or related field preferred but not required
  • Proficient in Microsoft Suite including Excel, Outlook, and Word
  • Design capabilities
  • A minimum of 5+ years’ experience in communications
  • Excellent written and verbal communication skills.
  • Works well under pressure and meets tight deadlines.
  • Highly computer literate with capability in email, MS Office and related business and communication tools.
  • Content writing experience for all media platforms.
  • Proven social media and networking expertise.
  • Strategic and creative mindset.
  • Meticulous attention to detail.
  • Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the internal customer base
  • Motivated, hardworking and self-starter
  • Ability to handle multiple projects simultaneously and meet deadlines
  • Possesses strong organization skills and can prioritize critical tasks
  • Individual is self-driven, highly motivated and results-oriented


Language Skills:

Ability to present information and respond to questions from groups of administrators, managers, employees, and/or vendors.

Mathematical Skills:

Basic analytics.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.



Contact with employees and leadership. Some contact with others; including general public. May handle confidential information and some complex matters.


Customer Service Relationships:

The employees and leadership are our customers.


Work Complexity:

Tasks are multiple and diverse with processes – internet, email, presentations – with attention to detail and creative flair.


Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.


Employer’s Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.


Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.