Skip to main content
High angle portrait of a young woman using her laptop indoorsHigh angle portrait of a young woman using her laptop indoors

Manager, Loss Recovery - Remote

Apply Now
Apply Now



The Manager, Loss Recovery will be responsible for managing the daily activities related to  reviewing / auditing defaulted loans to determine opportunities to recover losses from prior servicers,  MSR sellers, and correspondent lenders stemming from origination and servicing deficiencies.  The Manager will be responsible for ensuring all transferred loans into the Company comply with investor and insurer requirements and recover losses when applicable.  The Manager will provide detailed reporting on a recurring basis and coordinate process improvement / loss identification opportunities with applicable servicing teams.  The Manager, Loss Recovery will be responsible for reducing risk and loss facilitating early identification of risks and working with the applicable servicing teams to mitigate losses and protect Freedom's ability to recover losses from the applicable entity selling the loans to Freedom. 

Ensure timely and accurate loss recovery reviews on defaulted loans are conducted based on established and updated selection criteria

Act as a central point of contact for managing loans with loss exposure

Manage recurring reporting and communication of actions necessary to protect Freedom's interest in its MSR purchases

Keeps abreast of default servicing industry trends, challenges and best practices and serves as subject matter expert to make recommendations to operations managers 

Create resolutions which will enable Freedom Mortgage to reduce risk and losses
Bachelor’s Degree from a Four (4) year College or University.  Ten (10) years of Mortgage Default Servicing Operations experience and seven (7) years supervisory/management experience required.  Have a combination of education and experience with knowledge of property claims, preservation, REO and analytics, strong compliance knowledge, knowledge of data analysis and improvement tools.