Client Lead Wholesale Lending is responsible for but are not limited to providing L&D support to the Wholesale Lending channel. This position partners with the business resources and will assist in program and project design and implementation for projects such as new/updated training courses, and any interventions to improve employee performance.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Attends meetings with internal management, L&D resources and external vendors as needed. Point of contact for L&D request from the business.
- Performs needs assessments, problem management, isolation, and resolution and root cause analyses and identifies solutions resulting in L&D intervention or proposal of non training solutions when applicable.
- Management of project implementations including design, testing and deployment of new training programs and courses.
- Provide consultation, training and support to staff.
- Manages customer expectations with regard to their resolution timeframe and status.
- Shows excellent problem analysis skills, and understanding of wholesale lending, business processes and systems. And training programs.
- Bachelor’s Degree
- Strong project management in an L&D environment
- 4-5 years Wholesale lending experience.
- Strong communication written and verbal
Career development and advancement
Working at Freedom, you have the chance to invest in yourself. From on-the-job training to advancement opportunities, and from tuition assistance to our annual internal leadership conference.
We run huge company-sponsored donation events and contests, as well as offering paid volunteer time so you can commit your support to the causes which you care about most.
Holidays and paid time off
We offer ample paid time off including multiple holidays - because our team is our family, and your downtime and wellbeing are just as important to us as your time in work-mode.
Our salaries are competitive - rewarding your experience, hard work, and commitment. We also have a 401K plan which provides a matching contribution.
We offer several medical plans and options to choose from including dental, vision, disability and life insurance, dependent care and flexible spending.
Pets are part of the family too! We offer comprehensive vet insurance to make sure your cats are cared for, your pups are prioritized, and your lizards looked-after.
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