

Lead Branch Mortgage Processor
Apply NowDescription
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
The Branch Lead Processor is a subject matter expert with full doc loans and processes and will be responsible for working with processors with our full doc team and will have hands-on processing responsibilities as well.
Principal Duties:
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Assist with training staff
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Monitor file flow to ensure SLA's are consistently met or exceeded.
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Ensure loans are processed in compliance with all federal and state regulations.
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Answer questions staff may have.
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Work with Operations manager on the day to day operations of the department. Including but not limited to distributing work, reviewing pipelines, and job coaching.
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Perform Phone Monitoring of new employees and provide written feedback.
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Perform sporadic QC spot checks on individual pipelines and provide feedback to staff
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Coordinate weekly pipeline review sessions with each employee
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This team is responsible for full doc. processing of loans
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This position will also carry a pipeline and process loans.
Qualifications:
Minimum of 4 years mortgage full doc. processing experience; VA Full Doc, FHA Full Doc, USDA, and Conventional Full doc experience required.
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High School diploma or equivalent required
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Working knowledge of compliance regulations
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Proficient with MS Office
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Demonstrated leadership qualities with the ability to provide vision and inspiration to peers and others.
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Full understanding of Product Types (Conventional, FHA, VA, USDA)
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Ability to work in a high paced team environment, recognizes and acts on changing priorities.
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Ability to work overtime and extensive hours during high volume
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Strong verbal and written communication skills
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Demonstrated problem solving and analytical skills
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Strong prioritization skills and organization skills are a must along with the ability to multi-task in a fast-paced team environment
#CB
Benefits
Career development and advancement
Working at Freedom, you have the chance to invest in yourself. From on-the-job training to advancement opportunities, and from tuition assistance to our annual internal leadership conference, we’re focused on upskilling, achieving, and celebrating.
Learn MorePhilanthropy
We run huge company-sponsored donation events and contests, as well as offer paid volunteer time so you can commit your support to the causes which you care about most.
Learn MoreHolidays and paid time off
We offer ample paid time off including multiple paid holidays — because your downtime and well-being are just as important to us as your time in work mode.
Learn MoreYour Wallet
Our salaries are competitive — rewarding your experiences, contributions, and hard work. We also have a 401K plan which provides a matching contribution.
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Medical
We offer several medical benefits plans and options to choose from including dental, vision, disability and life insurance, dependent care and flexible spending.
Learn MorePet insurance
Pets are part of the family too! We offer comprehensive vet insurance to make sure your cats are cared for, your pups are prioritized, and your lizards looked-after.
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