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Portrait of a young businessman working at his desk in a modern officePortrait of a young businessman working at his desk in a modern office

IT Manager (Infrastructure)

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Description

The Manager, IT will be tasked to develop, document and maintain on-going vision for the company's IT infrastructure.  This role will facilitate the selection and implementation of the network, communication, and systems infrastructure to match the global needs of the company.  Additionally, this position will identify, develop, implement and maintain high level industry standard security practices and mentor team members on technologies, architecture, concepts and standards.


Essential Job Functions may include:

  • Develop, document and maintain on-going vision for company's IT Infrastructure
  • Facilitate the selection and implementation of IT solutions to match the needs of the company
  • Identify, develop, implement and maintain high level industry standard security practices
  • Mentor team members on technologies, architecture, concepts and standards 
  • Establish appropriate project and task management practices to ensure effective operations and delivery of desired results
  • Ensure appropriate solutions are in plans that address the desired level of redundancy, availability and recoverability
  • Ensure everyone is adhering to established standards and applying them correctly
  • Provide proposals for proper tools and environment selection
  • Identify, interact and provide high level of service with internal and external customer ensuring needs are being met
  • Expertly aware of industry trends and new solutions
  • Understand and plan for evolutionary paths, plan for new technology insertion
  • Manage risk identification and risk mitigation strategies associated with the architecture
  • Develop and document of policies, procedures, standards and guidelines

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. 

Education and/or Experience:

  • High School Diploma, or equivalent
  • BS in Computer Science, or related field
  • Seven years experience supporting routers, firewalls, layer 2 and layer 3 switches
  • Seven  year experience with DNS, DHCP, domains and various IP based applications
  • Six years experience Windows/Unix server management experience
  • Five years experience managing Internet and Wide Area Networks
  • Four years experience with network, systems management monitoring tools
  • Three years experience with global network design and management
  • Two years experience with Citrix, VPN's, or other remote access applications
  • Two years experience with designing architecture in support of QA and other environments associated with SDLC
  • Experience with eCommerce N-tier architecture a plus
  • Experience with SQL Server a plus
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