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IT Business Analyst (Credit/Lending Policy)

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The Business Analyst formulates and defines project scope based on business objectives and technology capabilities through a combination of research, fact-finding, understanding of applicable business systems and industry standards. Provides analysis of business and user needs, documents requirements, and revises existing logic as necessary. Participates in process and systems analysis and considers the business implications of the application of technology to the current business environment.

Essential Job Functions:

  • Defines and documents customer business functions and processes.
  • Display knowledge of (BPM) business process management platform. Understanding of (BPM) process design and execution.
  • Experience Software Development Life cycle (SDLC) methodologies, Waterfall and Agile methodology for Project Management.
  • Experience with Agile principles & scrum ceremonies; Jira & Confluence tools.
  • Experience with JIRA for requirements and UAT management
  • Ability to manage project timeline, identify risks/issues, manage stakeholder expectations and share project status updates with Management
  • Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access
  • Acts as a liaison between departmental end-users, technical resources (architects, data analysts, developers, operation specialists), consultants and others in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance
  • Develop, document and facilitate User Acceptance Testing to ensure fulfillment of requirements and successful project implementation
  • Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
  • Tracks and fully documents change for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.
  • Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
  • Conducts change impact analysis to assess the potential implications of changes and documents business rules, functions and requirements.
  • Participates in QA and user acceptance testing and testing of new system functionality.
  • Obtains detailed, in-depth and expert knowledge of the assigned business processes and creates requirement documents for development and testing.
  • Consistently challenges the IT and business teams to improve all aspects of their processes.

Position requirements
  • Bachelor’s Degree from a Four (4) year College or University.
  • 2+ years of diverse financial services / mortgage banking experience preferred
  • Experience with Agile Software Development Life cycle (SDLC) methodologies, particularly documentation of Use Cases is preferred.
  • Business analysis skills are required.
  • Ability to interface with all levels of the business to define business and functional requirements.
  • Support business and IT teams, including requirements gathering and project management for new development and integration projects with little or no direction.
  • Strong communication skills are required.