(This position will 100% Remote)
The Human Resources Onboarding Specialist (HR Shared Services Admin) is responsible for serving as a primary Human Resources (HR) point-of-contact for incoming new employees. This position provides quality support services to clientele with a high degree of customer satisfaction, expertise, and timeliness in a fast-paced environment.
Essential Job Functions:
- Responsible for connecting each new hire to the next phase of the onboarding process
- Assist in handling onboarding escalations
- Point-of-contact for employee and the business
- Tracks equipment deliveries to Remote employees
- Completes reach out process for all new hires before their start state
- Coordinates and facilitates new hire orientation to ensure new hires have attended remote orientation
- Reports employee status updates to the business
- Serves as weekend contact on a rotational schedule
- Ensures I-9’s is completed according to State and Federal compliance laws and regulations.
- Coordinates and facilitates new hire orientation to ensure appropriate paperwork is completed
- Reports employee status updates to the business
- Creation and distribution of new hire welcome communication
- Supports the Onboarding Manager in various duties
- Supports initiatives and special HR projects as assigned to support the strategic and organizational needs of the Shared Business Service.
- Maintains the HR shared email and fax mailboxes daily.
- Maintains various logs which assist in providing accurate information for reporting purposes.
- Provides ad-hoc reports as needed
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Education and/or Experience:
- Associate's degree (A. A.) or equivalent from two-year College or Technical School; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Experience Preferred: Onboarding, Customer Service, HR Systems, and I-9’s
- Proficient in Microsoft Excel
- Education: Bachelor’s degree preferred
Ability to read and comprehend instructions, correspondence, memos, and work place policies. Ability to analyze, interpret general business periodicals, professional journals, procedures and governmental regulations. Ability to write professional correspondences. Ability to write routine business reports. Ability to speak effectively with other employees and/or customers. Ability to present formal information in one-on-one and small group situations to customers and employees. Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the general public.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ration, and percent and design and interpret charts and graphs to communicate business issues.
Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.
Certificates, Licenses, Registrations:
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Career development and advancement
Working at Freedom, you have the chance to invest in yourself. From on-the-job training to advancement opportunities, and from tuition assistance to our annual internal leadership conference, we’re focused on upskilling, achieving, and celebrating.Learn More
We run huge company-sponsored donation events and contests, as well as offer paid volunteer time so you can commit your support to the causes which you care about most.Learn More
Holidays and paid time off
We offer ample paid time off including multiple paid holidays — because your downtime and well-being are just as important to us as your time in work mode.Learn More
Our salaries are competitive — rewarding your experiences, contributions, and hard work. We also have a 401K plan which provides a matching contribution.Learn More
We offer several medical benefits plans and options to choose from including dental, vision, disability and life insurance, dependent care and flexible spending.Learn More
Pets are part of the family too! We offer comprehensive vet insurance to make sure your cats are cared for, your pups are prioritized, and your lizards looked-after.Learn More
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