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Foreclosure Specialist II - Financial Cash

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**THIS POSITION CAN SIT REMOTELY** Candidates near Jacksonville, FL preferred


Foreclosure Financial Specialist is responsible for working directly with governmental, special servicing, private label, and high profile investors while making decisions and providing resolutions regarding foreclosure issues in order to minimize risks and mitigate loss outside of their delegated authority.  Provide management with status updates and prepare a variety of complex reports to ensure compliance with all agency, investor and insurer guidelines. Support internal staff with questions regarding foreclosure loans within their delegated authority. Responsible for ensuring the Foreclosure Process is completed accurately in adherence to mandatory state and investor timelines by acting as a liaison between Freedom Mortgage and outside counsel.

Essential Job Functions:

  • Managing past due and approaching standard FCL cases including FNMA, GNMA (FHA,VA,USDA & Private Investors
  • Follow up on all FCL Tasks/CITs/Comtags/Holds daily to ensure investor guidelines and status requirements are within compliance and SLA’s are met or exceeded consistently.
  • Responsible for document execution of various financial foreclosure documents required during the foreclosure process per Federal Compliance standards.
  • Ensure accounts are properly documented with actions taken, correspondence, and explanation of controllable vs non controllable delays.
  • Knowledgeable in agency, investor or insurer timelines and documents requirements for judicial and non-judicial foreclosures.
  • Reviews and provides HAMP certification nationwide notifications prior to foreclosure sale.
  • Examine FCL related expenses as they pertain to investor guidelines including contested/litigation
  • Obtain required approvals for non-recoverable expenses and fees.
  • Obtain management approval prior to accepting short payoff or reinstatement funds.
  • Follow procedures when receiving reinstatement or payoff funds ensuring any loan with a FC sale date has the postponement/cancel sale request submitted immediately.
  • Working knowledge of mortgage banking, familiarity with RESPA, FDCPA &federal and state laws related to legal.
  • Update databases to ensure information is accurate, complete, and accessible.  Maintain records and files. Perform periodic analyses and review of data.  Investigate questionable items.
  • Develop a strong working relationship with network of Servicer Appointed and Designated Counsels.
  • Provide mentoring to new staff members, assist in special projects as assigned.
  • Review fees or expenses including any shortages or discrepancies that may be excluded from funds received or funds quoted to determine action needed.
  • Attend all required meetings timely where your attendance is requested.
  • Complete all required training and compliance courses assigned timely 


Other Related Duties:

Performs other related duties as assigned.


Education and/or Experience:

Bachelor’s Degree from a Four (4) year College or University; or one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience. 3-5 years working knowledge of foreclosure laws and terminology.   

Type of Skill and or Licensing/Certification/Registration:

Software Skills:

  • Fiserv/Loanserv
  • Microsoft Word
  • Vendorscape
  • Lenstar
  • LPS Desktop  

Language Skills:

Ability to read, and interpret documents such as policy and procedure manuals, safety rules, operating and maintenance instructions. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


Customer Service Relationships:

Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met. Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.

Work Complexity:

Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents.

Work Environment:

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Position requires light physical activity. Up to 10 pounds.

Employer’s Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.