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Foreclosure Manager

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Description

The Manager – Foreclosure is responsible for coordinating, monitoring and management of the Foreclosure staff which includes Foreclosure Milestone Specialist, Foreclosure Adminstraion Specialist, and Foreclosure Finanacial Specialist.  This includes ensuring all investor/insurer requirements are completed both accurately and timely and in accordance their guidelines from first legal through the foreclosure sale.  In addition, the Manager is responsible for ensuring foreclsoure holds are placed and removed timely, funds are posted timely, and all attorney requests are responded to.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Carrying out management responsibilities in accordance with the company’s policies, applicable laws and the company’s overall Guiding Philosophy
  • Managing the day-to-day operations of the foreclosure department.
  • Acting as a coach to the foreclosure department and motivating the group to achieve the desired results.
  • Performing hands-on training of all new hires in their charge.
  • Conducting periodic desk reviews and completing annual performance reviews.
  • Organizing workloads according to quantity of foreclosure files.
  • Assigning workloads to the foreclosure personnel for processing.
  • Writing letters or approving letters for use in the foreclosure department.
  • Assisting subordinates with foreclosure activities in difficult cases.
  • Examining quality of work conformance to policies and procedures.
  • Studying and standardizing procedures to improve efficiency of subordinates.
  • Monitoring foreclosure attorneys and their quality of service. Managing and coordinating activities of clerical support staff.
  • Directly managing employees in the foreclosure department.
  • Carrying out supervisory responsibilities in accordance with the company’s policies and applicable laws.
  • Interviewing and hiring new employees.
  • Rewarding and disciplining employees in accordance with the company’s policies and applicable laws.
  • Addressing complaints and resolving problems in accordance with the company’s policies and applicable laws.
  • Exhibiting a working knowledge of Microsoft Outlook/Word , Excel, Fiserv, Tempo and Business Objects.
  • Reviewing and responding to internal and external Quality Reviews

SUPERVISORY RESPONSIBILITIES

Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

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QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Individuals are knowledgeable in their area of expertise. Identify and resolve problems in a timely fashion following established guidelines.  Identify when to refer more complex problems to manager/AVP for resolution.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four-year College or university; or four to six years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

EMPLOYER’S RIGHTS

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.