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Director - Projects

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(This position can be 100% remote)

Director (Projects) is responsible managing business transformation and change initiativies identified by the CAO leadership team and prioritized by the VP Shared Services Liaison. This is a highly visible role that requires substantial interation with key internal partners to foster effective cross functional collaboration and communication to achieve key objectives and overcome challenges.

Manages the coordination and completion of projects that impact the enterprise and/or select lines of business including coordination and oversight of operational, technology, and third party implementation in support of new and enhanced initiatives.  Works closely with business, technology, business leaders and designated SMEs to set deadlines, assign responsibilities, monitor progress and report status. Performs a variety of tasks including weekly collection and dissemination of project status updates, issues and escalations, and reporting.

Essential Job Functions:

  • Arranges and leads project meetings with project teams and SMEs.
  • Creates and maintains projects plans, reporting status, action items, issue tracking, and remediaton plans, and distributes status reports on a weekly basis.  
  • Handles confidential information related to projects, process changes, and organizational changes.
  • Coordinates and leads cross-functional process review sessions.
  • Directly documents and supports documentation of process maps, training materials, procedures, policies, and communications related to assigned initiatives.
  • Identifies and communicates issues and risks to senior leadership.
  • Participates in the development and review of technical design solution documents.
  • Participates in and oversees user acceptance testing scope, success criteria, and results.

Other Related Duties:

  • Performs other related duties as assigned.


Supervisory Responsibilities:

Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Skills and Abilities:

  • Strong controls mindset; identifying and mitigating risks, communicating and escalating concerns
  • Must be comfortable with influencing without direct authority
  • Must be able to navigate and influence across organizational and functional boundaries
  • Ability to interact and communicate effectively with senior leaders
  • Highly motivated, strong attention to detail, team-oriented and organized
  • Excellent written, verbal and analytical skills
  • Ability to assess and critically challenge information and processes, delivering appropriate outcomes



To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education and/or Experience:

Bachelor’s Degree or equivalent; or minimum 7 years related experience and/or training; or equivalent combination of education and experience.


Systems and Programs Experience:

Visio, Project Management Tools, Excel, Webex, Zoom, PowerPoint, WorkFront (preferred), JIRA (preferred).


Language Skills:

Ability to read, analyze, and interpret general business reports, data, project status tracking reports, project budget and allocation, technical procedures, business process flows, and policies. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, executives, peers, and subordinates.