

Default Relationship Sr. Analyst
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**OPEN TO REMOTE CANDIDATES**The Sr. Analyst will provide leadership and guidance in support of vendor relationship management activities for the Default Services department and will be required to develop and maintain reporting to monitor the success of vendors managed. Will directly manage relationships with third party vendors, be single point of contact in Default for vendors, troubleshoot issues, and monitor and report on vendor performance. Will be expected to assist in departmental process improvements and initiatives to meet goals and for the betterment of vendor performance.
Essential Job Duties and Responsibilities:
-- Strategic support to the department, as it relates to the management of vendor relationships -- Point of contact within Freedom Default for vendors supporting default processes
-- Analytical support to the department through the development of reporting used to monitor and report on vendor performance -- report into VP on performance concerns or other matters requiring resolution
-- Production of regular vendor-related reporting to senior and/or executive management in addition to production and review of data used in vendor scorecards
-- Implement process improvements in partnership with the Default lines of business and vendors
-- Ensure compliance to executed vendor agreements and contractual SLAs
-- Conduct or participate in regular meetings with vendors utilized by Freedom Default
-- Other duties as assigned
Required Qualifications:
-- 2-4 years supervisory experience in Default lines of business (foreclosure, property preservation, valuations, REO, title management).
-- 5-8 years related work experience
-- Good understanding of mortgage loan default processes and how they may impact each other
-- Experience supporting or managing vendor relationships and driving maximum performance results
-- Experience developing scorecards and tools required to measure performance
-- Skilled at presenting to senior leaders and department heads
-- Effective project management skills
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Benefits
Career development and advancement
Working at Freedom, you have the chance to invest in yourself. From on-the-job training to advancement opportunities, and from tuition assistance to our annual internal leadership conference, we’re focused on upskilling, achieving, and celebrating.
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We run huge company-sponsored donation events and contests, as well as offer paid volunteer time so you can commit your support to the causes which you care about most.
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We offer ample paid time off including multiple paid holidays — because your downtime and well-being are just as important to us as your time in work mode.
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Our salaries are competitive — rewarding your experiences, contributions, and hard work. We also have a 401K plan which provides a matching contribution.
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Medical
We offer several medical benefits plans and options to choose from including dental, vision, disability and life insurance, dependent care and flexible spending.
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Pets are part of the family too! We offer comprehensive vet insurance to make sure your cats are cared for, your pups are prioritized, and your lizards looked-after.
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