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Credit Bureau Reporting Business Analyst

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The CBR Business Analyst is responsible for review of loans for quality control, developing and working credit bureau exception/control reports. Daily validation of the data and management of tasks resulting from exceptions found in the reporting.  The CBR Business Analyst will address issues, conduct root cause analysis and execute on plans for resolution of data discrepancies, working with peers and various lines of business.   

The CBR Business Analyst provides research and data and analytical support to the Credit Bureau reporting team, various lines of business and Senior Leadership. The CBR Business Analyst will assist team members with developing and maintaining procedure documents, provide on the job training and evaluate process for best practice to ensure a high level of data integrity.

Essential Job Functions (include but are not limited to) :

  • Quality Control review
  • Assist in developing reports, interrogate data to ensure accuracy and take action to resolve exceptions. 
  • Responsible for working with other business units to ensure accuracy of data reported
  • Conduct testing as related to new initiatives, code crosses and enhancements
  • Provide analytical support in reviewing various control and illogical reports
  • Educate and train other team members as needed.
  • Apply math skills to analyze data
  • Establish and foster a work culture at all levels within the operation which is positive, collaborative, respectful, optimistic, and capable of driving long term operational sustainability.
  • Work with management to develop and implement new or revised processes and procedures to realize efficiencies.
  • Other duties as assigned

Other Related Duties:
Performs other related duties as assigned.


To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education and/or Experience:

Five plus years mortgage servicing experience (across multiple departments is desired).

Strong skills in Excel (Pivot Tables, VLOOKUP’s, Excel formulas and other Excel functions)

Skilled in criteria building and report creation.

Must be a team player with strong attention to detail and able to work independently

Excellent critical thinking & problem solving

Fast learner, able to embrace new ideas and thrive in a fast-paced environment

Language Skills:

Ability to read, analyze, and interpret technical procedures, government & Investor regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients & customers.

Mathematical Skills:

Basic mathematical skills

Reasoning Ability:

Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems collect data, establish facts, and draw valid conclusions.

Certificates, Licenses, Registrations:

 None required.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employer’s Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.