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Conventional Loss Analysis Manager

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The Loss Analysis Manager is responsible for managing activities related to the QC, audit, oversight, and analysis of claims filed on liquidated default loans.  It is the Manager’s duty to ensure that all claims comply with investor and insurer requirements, assist in the reduction of loss exposure to the Company, and ensure supplemental claims or refunds are filed to correct claims errors.   The Manager will provide claims loss analysis reports weekly, monthly or as determined by management.  The Manager will also provide feedback to Default Servicing teams and senior management on areas where future losses can be reduced. 


Essential Job Functions may include:

  • Manage loss analysis reviews to safeguard the Company’s assets and ensure compliance with insurer requirements
  • Assess change in government insurer guidelines for impacts to claims and default servicing to ensure loss analysis reviews are completed under current regulations
  • Oversee rebuttal of insurer curtailments for all conventional insured filed claims, including but not limited to conveyance, claims for advances, loss mitigation and non conveyance claims
  • Quality Control review for Default Claims, including supplemental claims to reduce loss exposure and provide loss analysis reports
  • Support Default Servicing with government claims audits, in addition reviewing auditors findings and providing expertise insights to the Claims Team
  • Manage monthly write offs of remaining balances once all claims and supplemental funds received on an account
  • Act as a subject matter expert  on claims to government insurers
  • Correspond with vendors and site employees
  • Act as a point of contact/liaison, ensuring that policies and procedures relating to invoicing and remittance are followed, including compliance with federal laws and regulations
  • Demonstrates professional behavior and teamwork, is punctual, dependable and adheres to Company policies and procedures
  • Ability to work necessary hours to ensure success

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Strong understanding of GSE claims guidelines
  • Excellent organization skills
  • Attention to detail with a high level of accuracy
  • Excellent communication skills
  • Analytical and Problem Solving skills
  • Works well in a team environment
  • Ability to meet deadlines in a fast paced environment
  • Ability to manage time well and prioritize tasks
  • Microsoft Office experience and advanced Excel knowledge
  • Ability to effectively present information to all staff levels
  • Ability to write reports and correspondence
  • Ability to read, analyze and interpret documents such as technical journals, financial reports, legal documents, policies and procedures
  • Ability to calculate basic financial figures and amounts
  • Proficient in computer skills and knowledge of word processing, spreadsheet, accounting, general ledger, accounts receivable, accounts payable, e-mail and internet software
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to work with little supervision.
  • Ability to meet critical departmental timelines with accuracy and efficiency.
  • Ability to build relationships with both internal and external clients/vendors.
  • Strong work and business ethics