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Business Analyst

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The Business Analyst is responsible for developing complex reporting with an understanding of current business processes and metrics as they relate to the mortgage industry.  This includes gathering requirements, analyzing and mapping data, and complex report/database development.  Candidate must possess the necessary skills to work in conjunction with all areas of the business including other analytics areas in order to improve overall operations through rigorous quantitative analysis.

Essential Job Duties and Responsibilities:
  • Analyze and report on key operational metrics to gauge trends, performance against benchmarks, and process efficiency
  • Performs the research and information gathering necessary to define, design, create, and document business requirements and specifications as it relates to the development of reporting solutions
  • Interfaces with business units to define business requirements
  • Assists business units with designing and testing reports to solve business needs
  • Maintain and continuously seek to improve existing business partnerships
  • Identifies and defines improvements to existing reporting data sources
  • Maintain and update existing reporting as business processes evolve
  • Support the timely and accurate documentation of all analysis and reporting around business processes
  • Fulfill ad-hoc data/reporting requests as needed
  • Maintain regular and punctual attendance. Comply with all company policies and procedures

  • Business Analytics experience, preferably in the mortgage industry is a plus
  • Complex report development experience utilizing one or more of the following:  IBI/Webfocus (or similar system), Business Objects, Hyperion, Crystal Reports, Microsoft SQL Server Reporting Services (SSRS), Tableau or similar report development software
  • Creation and reverse engineering of Microsoft Access databases experience is helpful
  • Proven ability to think creatively in complex situations
  • Excellent written and verbal communication skills
  • Ability to juggle and prioritize multiple projects and tasks simultaneously
  • Hands on experience gathering requirements, designing and creating new reports, maintaining and enhancing existing reports, as well as designing dashboards
  • Must be flexible and comfortable in a fast changing environment where projects, priorities and timelines shift frequently.
  • Bachelors degree
  • 2-4 years of related work experience
  • Advanced Excel skills
  • Previous work/academic experience that entailed problem solving, data driven analysis, statistical analysis, scenario modeling, or report generation a strong plus