

Business Analyst
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Summary:The Business Analyst is responsible for developing complex reporting with an understanding of current business processes and metrics as they relate to the mortgage industry. This includes gathering requirements, analyzing and mapping data, and complex report/database development. Candidate must possess the necessary skills to work in conjunction with all areas of the business including other analytics areas in order to improve overall operations through rigorous quantitative analysis.
Essential Job Duties and Responsibilities:
- Analyze and report on key operational metrics to gauge trends, performance against benchmarks, and process efficiency
- Performs the research and information gathering necessary to define, design, create, and document business requirements and specifications as it relates to the development of reporting solutions
- Interfaces with business units to define business requirements
- Assists business units with designing and testing reports to solve business needs
- Maintain and continuously seek to improve existing business partnerships
- Identifies and defines improvements to existing reporting data sources
- Maintain and update existing reporting as business processes evolve
- Support the timely and accurate documentation of all analysis and reporting around business processes
- Fulfill ad-hoc data/reporting requests as needed
- Maintain regular and punctual attendance. Comply with all company policies and procedures
Qualifications:
- Business Analytics experience, preferably in the mortgage industry is a plus
- Complex report development experience utilizing one or more of the following: IBI/Webfocus (or similar system), Business Objects, Hyperion, Crystal Reports, Microsoft SQL Server Reporting Services (SSRS), Tableau or similar report development software
- Creation and reverse engineering of Microsoft Access databases experience is helpful
- Proven ability to think creatively in complex situations
- Excellent written and verbal communication skills
- Ability to juggle and prioritize multiple projects and tasks simultaneously
- Hands on experience gathering requirements, designing and creating new reports, maintaining and enhancing existing reports, as well as designing dashboards
- Must be flexible and comfortable in a fast changing environment where projects, priorities and timelines shift frequently.
- Bachelors degree
- 2-4 years of related work experience
- Advanced Excel skills
- Previous work/academic experience that entailed problem solving, data driven analysis, statistical analysis, scenario modeling, or report generation a strong plus
Benefits
Career development and advancement
Working at Freedom, you have the chance to invest in yourself. From on-the-job training to advancement opportunities, and from tuition assistance to our annual internal leadership conference, we’re focused on upskilling, achieving, and celebrating.
Learn MorePhilanthropy
We run huge company-sponsored donation events and contests, as well as offer paid volunteer time so you can commit your support to the causes which you care about most.
Learn MoreHolidays and paid time off
We offer ample paid time off including multiple paid holidays — because your downtime and well-being are just as important to us as your time in work mode.
Learn MoreYour Wallet
Our salaries are competitive — rewarding your experiences, contributions, and hard work. We also have a 401K plan which provides a matching contribution.
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Medical
We offer several medical benefits plans and options to choose from including dental, vision, disability and life insurance, dependent care and flexible spending.
Learn MorePet insurance
Pets are part of the family too! We offer comprehensive vet insurance to make sure your cats are cared for, your pups are prioritized, and your lizards looked-after.
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