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Sr. Loan Officer
The Senior Loan Officer is a customer focused, inside sales position within the Call Center. Will be responsible for both in-bound and out-bound calls through marketing campaigns. Will conduct the initial pre-qualification phone screen, and prep…
Sr Mortgage Loan Officer (Portfolio)
Freedom Mortgage Location:Remote Sr. Loan Officer The Senior Loan Officer is a customer focused, inside sales position within the Call Center. Will be responsible for both in-bound and out-bound calls through mar…
Mortgage Loan Officer Training Program
The Fast Track Sales Training Program is a pathway to becoming a customer focused, inside sales professional within the Call Center. Will provide high quality service to both internal and external customers by selecting the best options an…
Mortgage Loan Processor for Purchase
Summary The Customer Advocate/Mortgage Loan Processor is responsible for processing Purchase loan applications in compliance with mortgage lending and applicable investor guidelines. Performs duties such as a…
Mortgage Loan Processor
Summary The Customer Advocate is responsible for processing loan applications in compliance with mortgage lending and applicable investor guidelines. Performs duties such as analyzing the loan application, as…
Mortgage Loan Processor
Summary The Customer Advocate is responsible for processing loan applications in compliance with mortgage lending and applicable investor guidelines. Performs duties such as analyzing the loan app…
Mortgage Loan Processor
Summary The Customer Advocate is responsible for processing loan applications in compliance with mortgage lending and applicable investor guidelines. Performs duties such as analyzing the loan application, as…
Senior Loan Coordinator
Summary The Senior Loan Coordinator is responsible for coordinating Title Related Functions needed as part of the Loan Application Process. This position may include but is not limited to analyzing Title Commitment…
Mortgage Loan Closer
Summary The Loan Closer is responsible for coordinating loan closings in compliance with company, and industry standard rules and regulations. This position will prepare legal documents and closing packages for tit…
Processing Operations Manager
Summary The Mortgage Processing Manager is responsible for managing a team of mortgage processors to ensure that all company policies and procedures have been met including all compliance regulations for individua…
Operations Manager
Summary The Mortgage Operations Manager is responsible for managing the entire loan process. Coordinate the operational and personnel development within operations. Serve as an escalation point for team lead…
Mortgage Operations Team Lead
Summary Coordinates the operational and personnel development within this department in operations. Serves as an escalation to help solve system and process issues that arise in the department. Assists …
Operations Supervisor
Summary The Supervise, Customer Advocates will manage a staff of existing and new personnel. This individual will coordinate the operational and personnel issues within the operations and serve as an escalation po…
Operations Supervisor
Summary The Supervise, Customer Advocates will manage a staff of existing and new personnel. This individual will coordinate the operational and personnel issues within the operations and serve as an escalation po…
Director of Business Solutions
Summary The Director of Business Solutions will be a “Producing Manager” for the newly created Business Solutions Team. The Business Solutions team will be responsible for not only the refinancing…
Mortgage Sales Development Program
The First Flyer Development Program is a combination of both classroom and live sales training. It is designed to successfully on-board College Graduates for an entry level position and to give them an understanding of the mortgage industry in a…
Escalation Specialist
Summary: The Escalation Specialist for the Call Center is responsible for handling escalation calls and emails from internal and external customers. Diagnosing the issue and determining the n…
Trainer, Sales Development
Summary: The Senior Sales Coach provides ongoing Training and Coaching to call center loan advisors in addition to mentoring Sales Coaches. The position is designed to help create an atmosphere of continuous perfor…
Trainer, Sales Development
Summary: The Senior Sales Coach provides ongoing Training and Coaching to call center loan advisors in addition to mentoring Sales Coaches. The position is designed to help create an atmosphere of continuous perfor…
Trainer, Sales Development
Summary: The Senior Sales Coach provides ongoing Training and Coaching to call center loan advisors in addition to mentoring Sales Coaches. The position is designed to help create an atmosphere of continuous perfor…
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Featured Roles
Correspondence & Research Supervisor (Mortgage Servicing)
Summary The Correspondence and Research Supervisor is responsible for the oversight and management of Correspondence and Research including but not limited to: borrower written correspondence, borrower statements/…
Learning Specialist, Servicing Development
Summary: The Learning Specialist will serve as a contributing team member of the Servicing Development team under the Customer Experience Department. The department is responsible for fostering a culture which thr…
Servicing Junior Letter Coordinator
The Junior Letter Coordinator is responsible for the generation of manual letters and some machine-derived letters that need additional attention required by contractual and state default letter requirements; i.e. the manual …
Processing Specialist, Eviction
The FHA Eviction Processing Specialist is responsible for monitoring an assigned portfolio of loans to ensure that all FHA evictions are filed and completed when necessary. In addition, the filing of Eviction extensions to HUD, Cash for Keys pa…
Business Analyst
Summary: The Business Analyst (BA) will provide support for daily tasks and functions related to Call Center Operations. The BA will collect and document business requirements and work with Call Center Operation …
Sr Business Analyst
The Senior Business Analyst formulates and defines project scope based on business objectives and technology capabilities through a combination of research, fact-finding, understanding of applicable business systems and indu…
Customer Service- Single Point of Contact Rep.
Customer Care - Single Point of Contact I Soar With Us Flying ahead of the flock for over 30 years, we at Freedom Mortgage have taken millions of Americans under our wing and helped them achieve their dreams of financial …
Document Coordinator
Summary The Document Coordinator is responsible for obtaining, performing a comprehensive review, filing and updating the system for various documents. Essential Job Functions may include: …
Business Control Specialist
Summary The primary role of the Servicing Business Control Manager is to oversee departmental and process related audits to determine risks, effectiveness of controls, compliance with requirements, and assess if pe…
Credit Risk Support Specialist
SUMMARY: The Credit Risk Support Specialist will assist Freedom Mortgage Credit Risk Department in various tasks. The Credit Risk Support Specialist will work closely with the Credit Policy M…