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Specialist, C.A.R.E. (Customer Audit and Review of Escalations)
Freedom Mortgage is looking for a dynamic, passionate, and energetic Customer Audit and Review of Escalations Specialist (C.A.R.E.) to support our Call Center operations. The purpose of the role is to provide a research driven resource to Call Center…
Mortgage Loan Processor for Purchase
Summary The Customer Advocate/Mortgage Loan Processor is responsible for processing Purchase loan applications in compliance with mortgage lending and applicable investor guidelines. Performs duties such as a…
VP, Customer Service
Summary The Vice President – Custom Care is responsible for supporting the SVP of customer service and and management of customer service/customer care including but not limited to: Call center, web serv…
Research Specialist I
Soar With Us Flying ahead of the flock for over 30 years, we at Freedom Mortgage have taken millions of Americans under our wing and helped them achieve their dreams of financial betterment and home ownership. This i…
Research Specialist I
Soar With Us Flying ahead of the flock for over 30 years, we at Freedom Mortgage have taken millions of Americans under our wing and helped them achieve their dreams of financial betterment and home ownership. This i…
Supervisor, Escrow Tax
Summary : Perform various functions on mortgage servicing system, including but not limited to, review/clear assigned tasks within required timeframes; document required notation…
Escrow Processor (I-III)
Summary : This position may be filled as level I, II, or III based on experience. Perform various functions on mortgage servicing system, including but not limited to, review/clear assigne…
Mortgage Sales Account Executive ( Outside Sales)
Summary The Account Executive is responsible developing business from mortgage brokers, bankers and small banks and thrifts on a business to business basis. Additionally, generating both government (FHA, …
Mortgage Sales Account Executive ( Outside Sales)
Summary The Account Executive is responsible developing business from mortgage brokers, bankers and small banks and thrifts on a business to business basis. Additionally, generating both government (FHA, …
Mortgage Sales Account Executive ( Outside Sales)
Summary The Account Executive is responsible developing business from mortgage brokers, bankers and small banks and thrifts on a business to business basis. Additionally, generating both government (FHA, …
Major Incident Manager
As a Freedom Mortgage Incident Manager, you will report to the Vice President of Technology Operations. On the Freedom Mortgage Major Incident Management team, we manage the coordination and communication for all service-impacting outages …
Analyst, Tech Support Sr
Seeking a highly motivated individual to work with our Technical Support Center team in supporting our Core Platform areas. Provides technical support to users for complex computer related technical problems. Serves as the primary point of conta…
Mortgage Loan Advisor Training Program
The Mortgage Loan Advisor Training Program (also called the Fast Track) is a pathway to becoming a customer is a pathway to becoming a customer focused Loan Advisor and sales professional within the Call Center department. Employees will pr…
Salesforce Lightning Technical Lead
We are seeking a Salesforce Lightning Technical Lead to join Freedom Mortgage Corporation’s Salesforce IT team. This Technical Lead role will be responsible for architecting, designing, and implementing custom solutions, including New De…
First Flyer, Product Delivery Engineer
The First Flyer Product Delivery Engineer Program is a 2-year rotational training program that will the colleague to experience hands on training among 4 different teams in the technology side of the business. Structured similar to a colle…
Mortgage Loan Processor for Purchase
Summary The Customer Advocate/Mortgage Loan Processor is responsible for processing Purchase loan applications in compliance with mortgage lending and applicable investor guidelines. Performs duties such as a…
BPM Architect
Responsible for leading the architecture design/development of BPM and Workflow related projects and initiatives. Function as the IBM BPM Suite SME within the team, including development of future designs and specifications for application archi…
Senior Loan Advisor, Cleveland, OH
The Senior Loan Advisor is a customer focused, inside sales position within the Call Center. Will be responsible for both in-bound and out-bound calls through marketing campaigns. Will conduct the initial pre-qualification p…
Manager, Servicing Partner Performance
Summary Individual will be responsible for assisting with oversight for overall performance of the Servicing Customer Care Vendor relationship. Essential Job Functions: …
Sr Progress OpenEdge DBA
100% Remote Option Summary The OpenEdge Database Administrator is responsible for multiple databases in an intensive application environment, including routine administrative activities such as cloning, …
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Featured Roles
Loss Recovery Analyst
Summary: The Loss Recovery Analyst is responsible for the QC, audit and oversight of loss recovery claims submitted for payment. It is the Analyst’s duty to ensure …
Supervisor, Customer Care
Summary: Position Description : The Customer Care Supervisor is responsible for the oversight and management of customer service/customer care including but not limited to; call center, web services and…
UX/UI Designer I
Summary: Freedom Mortgage is looking for a junior UX/UI Designer who will assistance in the creation of user experience (UX) and user interface (UI) design for our various digital assets. You will follow the guidance o…
UX/UI Designer II
Summary: Freedom Mortgage is looking for a UX/UI Designer II who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the u…
Loss Mitigation Supervisor
Job Summary The Loss Mitigation Supervisor will be responsible, directly or through staff, for protecting the assets of the company in bankruptcies, repossessions and other legal proceedings. This posit…
Loss Mitigation Underwriter, I
Soar With Us Flying ahead of the flock for over 30 years, we at Freedom Mortgage have taken millions of Americans under our wing and helped them achieve their dreams of financial betterment and homeownership. This …
Loss Mitigation Processor
Soar With Us Flying ahead of the flock for over 30 years, we at Freedom Mortgage have taken millions of Americans under our wing and helped them achieve their dreams of financial betterment and homeownership…
Loss Mitigation Closer I
Soar with Us Flying ahead of the flock for over 30 years, we at Freedom Mortgage have taken millions of Americans under our wing and helped them achieve their dreams of financial betterment and homeownership. This …
Supervisor, Escrow
Summary : Perform various functions on mortgage servicing system, including but not limited to, review/clear assigned tasks within required timeframes; document required notatio…
Spec, Default Oversight
The Default Oversight Specialist is responsible for review of call center performance. Reviews include compliance, performance, and adherence to existing protocols. Employee will ensure that Policies and Procedures are an accurate depiction of d…