Leadership Corner: Kristin M.M., Vice President of Internal and Employee Communications
Kristin M.M. recently celebrated ten years working at Freedom Mortgage and has showcased her multifaceted skillset through roles in three different departments. Currently, as Vice President of Internal and Employee Communications, her role oversees inward and employee-facing communications.
One of Kristin’s favorite parts about working at Freedom Mortgage is that no day is ever the same.
“I get to connect with a lot of people across several departments, and it’s fun, because every day is different,” Kristin tells us. “Over the course of the day, my team and I work on company-wide initiatives, as well as write, edit, assist, and opine on anything that reaches our employees on an internal level, including the company newsletter, intranet posts, and video features. We also manage the High Flyer reward and recognition program.”
During her time at Emory University in Atlanta, Georgia, Kristin interned at CNN.
“It was a unique experience, and I learned a lot…and, decades later, I am able to put some of it to use when filming Freedom Feature!” Kristin explains.
Freedom Feature is an internal newsreel that captures and informs employees about current and upcoming company news.
“In my roles within public relations and communications, I was always behind the camera. Taking on Freedom Feature meant I had the opportunity to step in front of the camera and tap into my previous experiences. Through each job and each role, you gain knowledge, and you never know when it will come in handy!” Kristin says.
Freedom Feature is one of many examples in which Kristin and her team have emphasized the importance of continuing evolvement in internal communications.
“My goal is to produce great work and share information that is helpful and keeps people feeling connected and included,” Kristin states. “Especially in recent years, with employees working from home, it’s been important to find new ways to connect employees and have a positive impact on their day!”
As for advice for future colleagues, Kristin offers these words of wisdom related to communication and public speaking: “There is always something to improve and learn—don’t forget to be enthusiastic about what you are working on. If you are not excited and interested, no one else will be.”
Kristin leads by example by subscribing to public relations newsletters that inform her about industry trends. She is also part of an internal communicators peer group.