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Rising Stars Class of 2022 Award Winners at Freedom Mortgage

Congratulations to Joseph J. and Sara D., winners of the HousingWire Rising Stars Class of 2022 award! HousingWire’s Rising Stars program recognizes industry professionals who have become leaders in their respective fields. Those who are helping move markets forward every day.

They help run major corporations and are the entrepreneurs building tomorrow’s great businesses. They work in any and every area of the housing economy: lenders, servicers, investors, and real estate. They come from diverse backgrounds but share one common trait: an outsized impact on the industry and their businesses.

Why Joseph Is a Rising Star

Joseph J., Senior Vice President at Freedom Mortgage, is a strategic leader, committed to developing his team so they can deliver the highest levels of customer satisfaction and drive excellence throughout Freedom Mortgage. Joseph joined Freedom Mortgage in 2017 and ascended to his current role, leading the company’s centralized operations, new customer acquisition, and purchase teams. As a member of the call center leadership team, Joseph is also responsible for advising the EVP of Freedom Mortgage’s call center channel on revenue optimization, budget management, workforce management, and the loan manufacturing process. Joseph is a savvy problem solver, routinely tasked with special projects to help others improve metrics or meet business goals. Under Joseph’s leadership, the acquisition team increased production by 100 percent in 2021 and established new standards for customer satisfaction, production, and cash flow. Joseph was key to the success of other initiatives which included growing the call center, portfolio, cash out, and purchase verticals. Joseph worked closely with the cash out leadership team to increase monthly production output from $500 million to nearly $1 billion in just four months. 

What is one habit that has helped you succeed? 

“Setting big goals has helped me succeed. It is important to have goals that will push and inspire you,” said Joseph. “My goals have fueled me to learn new skills and set even more aspirational goals.”

Why Sara Is a Rising Star

Sara D., Senior Vice President at Freedom Mortgage, has vast knowledge of corporate management including vendor/supply chain, people management, and implementing processes to run business functions more efficiently. She is committed to developing and educating her team to drive excellence throughout Freedom Mortgage. 

Sara joined Freedom Mortgage in 2012 and rose through the ranks to her current role where she is responsible for vendor management and HR business partners. She joined the vendor management team when Freedom Mortgage’s in-house servicing division was being launched and worked with leaders to further build the division. Sara developed the fundamentals of a third-party oversight program to vet, select, and ultimately oversee new partnerships.

In 2015, Sara was promoted to take the foundation of the program she built in servicing and apply the program to all of Freedom Mortgage for a centralized, consistent, enterprise-wide approach to vendor management. She has continued to develop the vendor management program and her team of 14 vendor management professionals who oversee more than 3,000 contingent workers from various vendors.

What is one habit that has helped you succeed? 

“I’ve never been content with the status of my work or existing processes—even if I built them myself,” Sara said. “What has helped me succeed is continuously reassessing my work, my team, and what we have implemented so we can further improve.”

Congratulations to Joseph and Sara, our 2022 class of Rising Stars winners, who are carving out their own paths forward with the lessons learned along the way.

Want to help propel our industry forward and make a huge impact like Joseph and Sara? The time is now to #SoarWithUs at Freedom Mortgage. Check out all of our open positions here.

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