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Soaring Stories

A collective, relentless pursuit of possibilities keeps us nimble and productive. A clear mission fuels our inspiration. Get to know more about our people, culture, and opportunities by checking out our "Soaring Stories."

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Employee Spotlight Latasha Guy

Employee Spotlight

Latasha Guy - Manager of Customer Care (Servicing)

Latasha helps our customers maintain homeownership by educating them about the different loan options that are available...

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Career Prep Customer Service Champion Albert Walker

Career Prep

Customer Service Champion: Albert Walker

Philadelphia native, Albert Walker, started with Freedom Mortgage as a Junior Loan Officer in 2012. With over twenty-two years of experience in the mortgage industry, Albert began his career with a position at First United Mortgage...

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Mature man working at home, using laptop computer

Career Prep

The Freedom Fast Track™ Program

The Freedom Fast Track Program is a six to eight-month on-the-job training program for experienced professionals looking to make a career change into the mortgage industry–specifically to become a mortgage sales professional as a Freedom Mortgage...

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How To Become A Mortgage Loan Officer

Career Prep

How to Become a Mortgage Loan Officer

At Freedom, we call a “mortgage loan officer” a “loan advisor”. Our loan advisor teams help customers choose the right financing options for their unique needs by educating and guiding them every step of the way...

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How To Become A Mortgage Underwriter

Career Prep

How to Become a Mortgage Underwriter

Our Freedom Mortgage underwriters are analytical minds, outside-the-box thinkers, and problem solvers who join forces with our Sales and Operations teams to help Freedom customers achieve financial empowerment as well as their homeownership dreams...

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Leadership Corner: Mark Ulmer, EVP, Lending Operations

Career Prep

Leadership Corner: Mark Ulmer - EVP, Lending Operations

Meet Mark Ulmer, Executive Vice President of Lending Operations. He has more than 40 years of industry experience encompassing strategic planning, business transformation, sales management, operations, and organizational effectiveness...

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Career Prep Leadership Corner Sherri Mallory–Vice President, Servicing

Career Prep

Leadership Corner: Sherri Mallory – VP, Servicing

In Sherri Mallory’s career at Freedom Mortgage, she has had the opportunity to manage many areas within Default Servicing. Starting with Freedom in October 2012 – when the servicing platform was in its early stages – she focused on working...

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Customer Service Champion – Brian Reyes

Giving Back

Team Freedom Cares Employee Spotlight: Brian Reyes

Brian Reyes has been with Freedom Mortgage for over four years, leading Correspondent Change Management and working on IT Project Management. Originally from Riverside, California, Brian joined the Army right out of high school and served...

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